Billings, MT, 59101, USA
4 days ago
Safety & Loss Prevention - DoubleTree by Hilton Billings
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Safety & Loss Prevention team member for the DoubleTree by Hilton in Billings, Montana. Evening and Overnight shifts - 3pm to 11pm and 11pm to 7am Job Purpose: Provide safety and protection of guests, team members and Hotel Property. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. + Anticipate potential problems and seeks ways to prevent disruption, injuries, and prohibit inappropriate conduct from occurring on company premises. + Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. + Performs and completes assigned delivery, maintenance and custodial duties during shift. + Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of the position. + Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed. + Assures the cleanliness and orderly condition of the public areas of the hotel by conducting inspections + Maintains safe working conditions within the department and hotel + Other duties and responsibilities as assigned Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. Prior experience in civilian or military law enforcement, hotel security or industrial security a plus This job requires the ability to perform the following: + Excellent hearing required to communicate with guests, employees, managers, use radio. + Excellent vision required for emergencies, visual safety inspections. + Excellent speech communication skills required to communicate with guests, employees, managers, use radio + Excellent comprehension and literacy required to complete reports, logs. + Demonstrate the ability to investigate incidents, interview witnesses and draft legible, factual reports. + Lifting, pushing, pulling, carrying objects up to 100 pounds + Maintain a professional, neat and well-groomed appearance adhering to hotel appearance standards + Bending/kneeling would be necessary in administering CPR and First Aid. + Mobility - would be necessary 100% of the time in responding to emergencies and patrolling the building. + Continuous standing - would not be standing in one place for any extended length of time. + Uses stairs in responding to fire alarms - no elevators Other: + Being passionate about people and service. + Strong communication skills are essential when interacting with guests and employees. + Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. + Basic math skills are used frequently when handling cash or credit. + Problem-solving, reasoning, motivating, and training abilities are often used. + Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: + Team Driven and Values Based Culture + Medical/Dental/Vision + Vacation & Holiday Pay + Same-day pay available + Employee Assistance Program + Career Growth Opportunities/ Manager Training Program + Reduced Room Rates throughout the portfolio + Third Party Perks (Movie Tickets, Attractions, Other) + 401(k) + Employee assistance program + Employee discount + Flexible schedule + Flexible spending account + Life insurance + Parental leave + Referral program
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