A Safety and Security Manager is responsible for managing all aspects of security for assigned hotels to deliver a safe Guest and Member experience while assisting in investigations and liaising with local enforcement officials when necessary and managing overall safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience.

What will I be doing?
As a Safety and Security, you are responsible for managing all aspects of security, safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience. An Area Safety Manager will also be required to assist in investigations and liaise with local enforcement officials. A Security and Safety Manager will also be required to carry out full investigations and audit the hotel to ensure health and safety compliance. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage the internal and external guest accident/incident records by applying standard legal practices where necessaryGuide the investigative process relative to criminal activities at the Property LevelManage health and safety, food safety, fire safety, security, trading standards, public health, housing, and disability within allocated hotelsAssist in investigations at hotel level and provide advice for the protection of the company's owned and managed assetsLiaise with local enforcement officials on statutory routine inspections and accident investigationAnalyze statistical accident data to allocate resources for high risk areas at hotelsProvide support to operations, statutory specialist training, supplier approval and crisis managementManage overall safety, fire safety, securityImplement safety risk management practices in line with the company's safety policyActively reduce guest complaints relating to safety and fire safetyAudit the hotel to confirm Health and Safety/Food Hygiene complianceTrain Safety issues to managers, supervisors and colleagues

ヒルトン名古屋のセキュリティーを担当してくださる方を募集します。お客様、チームメンバーの安心、安全を守っていただく方、他の部門長と連携し避難訓練を計画・実施していただける方を必要としています。これまで培った経験を活かして、新たなチャレンジをしたい皆さんからのご応募を歓迎致します。

業務内容

セキュリティー部門の責任者として活躍していただきます。ホテルのセキュリティーにおいて監修し、チームをリードしていただくポジションです。また、他部門のリーダーと連携し、ホテル全体、お客様、チームメンバーの安心・安全を守っていただきます。

・不審者・不審物に対する、監視・警戒・報告・対応

・すべてのエリアが安全で安心であることを確認するために、定期的に施設内を巡回

・緊急事態発生時の指揮、現場活動

・防火設備の定期的な点検・管理

・急病人やケガ人の応急処置、救急隊への引継ぎ対応

・危機管理要請に基づき、防犯、災害対応マニュアルの作成（見直し）・実行

・報告書の作成・管理

・安心安全にかかわる各種訓練の計画・実施（例：避難訓練 など）

・警察・消防への提出書類の作成、対応

・部門長と連絡を取り、ホテルのスタッフがセキュリティに対する責任を認識していることを確認します

・すべての部門内の鍵管理を担当します

・すべてのインシデントが社内ガイドラインに従って文書化されていることを確認します

・犯罪や事故の処理と調査に関して現地の調査官と連携します

・セキュリティ担当者の配置や詳細かつ定期的なトレーニングなど、セキュリティ部門を監督します

上記は主な業務の要約であり、これまでのご経験に応じて活躍いただける幅も広がります。

 

What are we looking for?
A Safety and Seｃurity Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Five or more years in Security or related experienced required within the hospitality industryEffective time management skillsSupervisory skillsPositive attitudeGood communication skills and people skillsExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work under pressureAbility to work on their ownAbility to deal effectively with all team members and guests, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate informationExperience in Safety and Security ManagementFire Safety Management/Risk AssessmentAbility to make decisions independently, complete in-depth investigations and act as expert in Safety and Security within the hotelsCommunicate with team members to assist in their personal development through identification of individual training needs, development or supportParticipate in necessary training and request training to meet development needsAbility to read, listen and communicate effectively in English both verbally and in writing in order to ascertain and document important informationThorough knowledge of the hotels floor plans and layout of the building(s), function rooms and working knowledge of the city and surrounding areaAbility to use a variety of programs on the computer in order to prepare correspondence, produce reports and presentations and communicate via emailAbility to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shiftVisual ability to observe team members in the work place, analyze operations and detect situations of concern with regard to both team member and guest behaviorsHigh school graduate or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

University degree in security and safetyFire Safety Management/Risk AssessmentKnowledge of safety regulationsPrevious experience with Hilton Security and Safety standards

資格と要件

ヒルトンのブランドを担当する安全・セキュリティマネージャーは、常にゲストのために働き、他のチームメンバーと連携します。この役割を成功させるには、以下の姿勢、行動、スキル、価値観を維持する必要があります：

・ホスピタリティ業界におけるセキュリティまたは関連分野での3～5年以上の経験
・効果的な時間管理スキル
・監督スキル
・前向きな姿勢
・優れたコミュニケーション能力と対人スキル
•    実績のある組織スキルを持ち、単独でもうまく機能する。期限を設定し、期限を守り、質の高い結果を出すことができる。
•    責任ある職務に応じた適切な職務関連スキル。

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!