Role Description We are seeking a SaaS Engineer to manage, optimize, and maximize value from Dropbox’s SaaS ecosystem. The ideal candidate has hands-on experience administering collaboration platforms (Google Workspace, Slack, Zoom, Dropbox), strong scripting/automation skills, and a curiosity for exploring new features and AI capabilities. You will help ensure SaaS platforms are secure, scalable, and fully leveraged, enabling Dropboxers to get the most out of their tools. Responsibilities Administer SaaS platforms: user management, security, permissions, workflows, integrations.Proactively evaluate new SaaS features and run pilots/adoption programs.Measure and report on adoption and usage trends across collaboration platforms.Identify opportunities to leverage AI, automation, and integrations for smarter collaboration.Troubleshoot and resolve SaaS-related incidents, documenting best practices.Deliver documentation, training, and communication to drive user enablement. Requirements 5+ years experience administering enterprise SaaS platforms (Google Workspace, Slack, Zoom, Dropbox preferred).Experience with automation/scripting (Python, Bash, PowerShell, AWS Lambda).Familiarity with SaaS APIs, integrations, and CI/CD pipelines.Strong analytical skills for usage data, adoption metrics, and feature impact.Excellent troubleshooting, problem-solving, and cross-functional communication skills.Ability to work independently and cross-functionally, with clear communication to both technical and non-technical stakeholders.Strong documentation skills, with experience maintaining knowledge bases, SOPs, and onboarding guides Preferred Qualifications Certifications in Google Workspace or Slack administration.Experience with SaaS adoption programs and driving user engagement.Familiarity with AI/ML-powered SaaS features.Background in SaaS spend optimization and vendor management. CompensationPoland Pay Range150 000 zł—202 000 zł PLN The range listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change. Please note, OTE are for sales roles only.  Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.  Company Description Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you. Team Description The Dropbox Corporate IT Engineering Team provides information technology strategy, systems, and services that enable business success. We test and implement new tools to help Dropboxers work confidently, move fast, and scale effortlessly in a Virtual First environment. As the connective tissue to our company, we source, build, and implement technology solutions that empower and simplify work while meeting the enterprise-level standards Dropboxers expect from a global technology company. Our team combines technical expertise with strategic thinking, creating the foundation for collaboration, creation, and growth. If you're passionate about using technology to shape the future of enterprise solutions, join our Corporate IT Engineering team. Areas of work include Technical Programs, Salesforce Development, IT Infrastructure, Security Operations, Collaboration Tools, Cloud Engineering, Site Reliability Engineering, Enterprise Architecture, Full Stack Development, and Business Systems Analysis. Benefits Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to: Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more Mental health and wellness benefits Monthly Internet Allowance Intern Social Stipend Annual Emerging Talent Summit, travel and hotel accommodations provided Additional benefits details are available upon request. *Where group plans are not available, allowances may be provided **Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI philosophy. Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.