Job Description

Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.You work in Mondelēz International Digital Services and perform administrative duties to support an impeccable service experience. In addition, you ensure that processes are adhered to and documented.How you will contributeYou will be responsible for the daily administration and operational support for processes in your area of responsibility, ensuring that deadlines are met and service quality is delivered. To excel in this role, you will also ensure that activities are completed in compliance with standard operating procedures and legal requirements, including data privacy considerations. You will also work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance, that access requests and issues are handled promptly, and that continuous improvement opportunities are identified and acted on.Your specific area of responsibilityAdministration with a strong customer-service orientationMS Office, especially ExcelMeeting deadlines and strong prioritization skillsMeticulously attending to detailsWorking with a case management systemPerform duties as needed related to budget, expenses and purchasing processes Answer calls and emails, responding to queries and requests appropriately Manage archiving and filing in line with statutory requirements and company policy Complete and update reports and maintain systems and data Undertake additional projects and tasks as requested Coordinate all logistics for travel, events, meetings, training, etc. where required 

More about this roleSupports the AMEA S4o9 Regional Lead and Leadership Team

What you need to know about this position:You will act as the center of control and people rely on your support and skill to keep things running smoothly as you take care of budgets, expenses, ordering supplies, answering calls and emails. Education / Certifications: Certificate and or Diploma in Business AdministrationJob specific requirements:Highly developed customer service orientation Excellent written and verbal communication skills Office (Excel, Word, PowerPoint) Attention to detail combined with proactive attitude, very good communication and interpersonal skills Excellent teamwork and able to anticipate needs and respond accordingly Minimum 5 years' experienceTravel requirements: No TravelWork schedule: General Working Hours

No Relocation support available

Business Unit Summary

Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Service Operations (Delivery)

Global Business Services