ESSENTIAL FUNCTIONS:
• Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards throughout guest service.
• Ensure each table is clean and reset for every new guest.
• Greet guests with a smile and thank them for coming upon exit.
• Assist servers and cocktail servers with table maintenance, including removing dirty dishes, tableware, and napkins.
• Refilling empty water glasses.
• Doing silverware rollups.
• Make sure server stations remain stocked accordingly.
• Cleaning up spills on tables and floors.
• Occasionally help run food to guests.
• Attend all scheduled staff meetings and supplemental training sessions.
• Knowledgeable about all menus and hours of operation.
• Be familiar with emergency safety measures.
• Maintain a positive work atmosphere by acting and communicating in a manner.
• that enables getting along with guests, co-workers and management.
• Perform additional duties as requested by your Manager.
• Follow the steps of service as outlined for your position.
• Complete opening/closing duties.
JOB PREREQUISITES:
• Excellent customer service
• Problem solving capability
• High Capacity for Learning
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.