Amazon is looking for a motivated individual for the profile of Senior Program Manager for S&OP team to keep delighting our customers by fulfilling products from Amazon and our Selling Partners at the fastest possible speed, on-time and at the lowest possible cost.

In this critical role, you will be responsible for driving forecast accuracy and operational efficiency across our global supply chain network. As a senior S&OP analyst, you will leverage advanced analytics, optimize global planning tools, and implement process improvements to reduce forecast deviations and enhance operational productivity. Working closely with Operations, Transportation, and cross-functional teams, you will be instrumental in developing sophisticated forecasting methodologies and standardizing planning processes across regions. This position requires a blend of technical expertise in planning systems, strong analytical capabilities, and the ability to drive change in a complex, fast-paced environment.
This role is a blend of short term execution and long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the Amazon Brazil Fulfillment Operations.

Key job responsibilities
Forecast Optimization & Strategic Planning:

• Design and implement sophisticated forecasting methodologies;
• Develop statistical models to improve prediction accuracy;
• Create scenario planning frameworks to address demand variability;
• Partner with Operations teams to align forecasts with operational capabilities;
• Lead strategic initiatives to reduce forecast deviations and biases.

Global Planning Tools & Systems Enhancement:

• Evaluate and optimize input parameters in global planning systems;
• Identify and correct systematic biases in planning tools;
• Standardize data input methodologies across regions;
• Develop validation protocols for planning system inputs;
• Create feedback loops to continuously refine planning algorithms;
• Coordinate with IT teams to implement system improvements.

Process Excellence & Automation:

• Architect scalable forecasting solutions leveraging advanced planning tools;
• Implement automation to streamline routine planning processes;
• Design and maintain planning systems integration;
• Establish best practices for forecast exception management;
• Drive standardization of planning processes across regions.

Advanced Analytics & Performance Management:

• Conduct complex statistical analysis to identify forecast deviation patterns;
• Develop root cause analysis frameworks for forecast accuracy issues;
• Create predictive models to anticipate operational challenges;
• Quantify financial impacts of forecast accuracy improvements;
• Analyze cross-regional variances in forecast accuracy.

Metrics Development & Reporting:

• Establish KPIs to measure forecast accuracy and bias;
• Create dashboards for real-time performance monitoring;
• Develop audit protocols for forecast quality assurance;
• Lead continuous improvement initiatives based on performance data;
• Track and report on planning tool optimization impacts.