Expect more. Connect more. Be more at Diebold Nixdorf.  Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Partners with Sales, product and other stakeholders to define, develop, improve and implement customer-focused engagement and service delivery processes. Analyzes, interprets and documents customer requirements and works to ensure DN delivery processes are applied, adapted and executed to ensure an effective and high-quality response. Conducts process fit / gap analysis, identifies and estimates change requests and guides stakeholders in coordinating requirements and process application.