Description At Amazon, we are working to be the most customer-centric company on earth and we are striving to provide best-in-class delivery services. Our goal is to ensure that all customers, no matter where they live, can get their orders as quickly, accurately and cost effectively as possible. Our last-mile team is looking for a customer focused, and analytically skilled business analyst to join our team. This person will be responsible for bringing efficiencies and reduce costs using data analysis and visualization tools and processes to support our growing Hub Delivery program business in Europe. Amazon Hub Delivery allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel, and is on an exponential growth trajectory globally. The successful candidate will be able to work with technical and Hub delivery teams to optimize planning, execution, process improvement and track progress against goals. This role requires an individual with excellent analytical abilities as well as outstanding business acumen and comfort with technical teams and systems. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and enjoying working with large scale of data. Key job responsibilities Key job responsibilities 1. Responsible for managing volume allocation and flow to the partners and their jurisdiction 2. Responsible for driving alignment across all Amazon mila to work towards metric improvements through joint projects and goals. 3. Develop automation and visualizations for ad-hoc requests and projects, as well as ongoing reporting. About the team We're an S&OP team supporting the Southeast Europe (SEU) region. Our work involves daily collaboration with operations stakeholders, supply chain functions, finance teams, and BI groups to develop reliable forecast recommendations. Our team members come from different backgrounds and nationalities, and we work across four corporate offices. We're focused on three main things: making sense of data and explaining it clearly, building solid relationships with our stakeholders, and enjoying what we do. If you like working with data and people, and want to be part of a friendly, results-driven team, we'd love to hear from you. Basic Qualifications - Degree in Engineering, Statistics, Computer Science, Operations Research, Business Analytics, Information Systems or related field. - Prior experience of performance metrics, process improvement or lean techniques experience. Experience using data and metrics to determine and drive improvements - Relevant experience with Excel (Pivot Tables, VLookUps) - SQL Experience defining program requirements and using data and metrics to determine improvements - Ability to exercise influence without direct authority - Process improvements experience Preferred Qualifications - 5years of experience in supply chain planning, demand planning, or related analytical roles - Experience with advanced analytics tools (Python, R, or similar) and business Intelligence platforms (Tableau, Power BI) - Knowledge of machine learning applications in supply chain - Experience leading cross-functional projects and stakeholder management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.