Oak Ridge, NJ, 07438, USA
17 days ago
RV Parts Manager
RV Parts Manager Oak Ridge, NJ Full Time Experienced Share (https://alpinhaus.applytojob.com/app/share/cUiQ1opsul) Position Summary: The Parts Manager oversees the operation of an RV Parts and Accessory retail store, including shipping, receiving, and the activities of the parts sales counter. Salary: $45,000-$75,000 annually Job Duties: + Monitor the general financial status of the department daily to ensure staffing, customer payments, and overall business meets budgeting goals; make adjustments where needed + Generate business through creative advertising channels; work with the Marketing department on development of media and related materials + Resolve customer issues promptly and follow up to ensure excellent service and satisfaction + Gain knowledge of various Inventory units and functionality of accessories to efficiently assist customers and answer questions + Monitor inventory levels and make adjustments to incoming orders as necessary + Walk retail floor daily to ensure shelves are stocked, items are tagged and priced correctly, and that merchandise presentation is appropriately targeted and appealing + Balance staffing and budgeting to meet company goals + Provide support to team members in researching hard-to-find products and non-routine customer and technician requests + Build Relationships with manufactures and suppliers to enhance the buying process and to negotiate prices on large scale purchases + Work with Sales and Service Management to improve communication across departments and strengthen the customer experience. Supervisory Responsibilities This position supervises the Camping Advisors and the Parts & Receiving Specialist (where applicable).  Responsibilities include making hiring recommendations; instructing and training in work methods; planning, scheduling and assigning work; checking and approving work; evaluating performance; and recommending disciplinary actions regarding unsatisfactory employees. Qualifications + High school diploma + 1 year experience working in a parts department or related retail environment + 1 year experience in a supervisory role + Previous experience with automated inventory system helpful Competencies + Good verbal communication skills, and a friendly, professional demeanor to react positively to a wide range of customer interactions + Good math, computer and data entry skills + Ability to adjust to changing priorities through efficient and productive planning, organizing, scheduling, and budgeting + Ability to work in a collaborative team, in a fast-paced environment
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