Roomservice Manager (f/m/d)
kempinski
Roomservice Manager (f/m/d)
DescriptionUnder a name steeped in tradition, Kempinski, hoteliers since 1897, has traveled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage. The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.
Our in-room dining experience includes 24-hour service from breakfast to lunch to midnight snacks with the “order what you like” concept.
Do you have an eye for detail and work creatively and independently?
We are looking for you to manage our room service as Room Service Manager starting in the coming winter season 2025/2026.
Key Responsibilities\nManagement of the room service and banquet department\nManagement of a team of approximately 10 employees\nCoordination and operational implementation of room service activities\nEnsuring the timely and correct delivery of food and beverages to guests\nManagement of personnel\nControl of orders\nEnsuring guest satisfaction\nCooperation with the kitchen and front desk\nMaintaining inventory and ensuring high quality standards\nEnsuring an excellent guest experience with a focus on quality and hygiene standards\nResponsibility for recruitment, training, and development of the team\nCreating the monthly duty roster\nPlacing orders, conducting inventories, and closing daily accounts\n
Skills, Knowledge and Expertise\nCompleted training and at least 3 years of professional experience in a similar position in a comparable hotel\nAttention to detail \nExperience in leading a team\nKeen interest in team-oriented work\nResilience, professional competence, tidiness, and a very high awareness of quality\nStructured and organized way of working\nGuest-oriented work and economic action\nEnglish and German are required, other languages, such as Italian, are an advantage\n
Benefits\nLive and work in the heart of the Engadin Alps\nA wide range of creative opportunities\nA pleasant working atmosphere in a young and dynamic team\nInternational career prospects and development opportunities\nOutstanding employee benefits in all Kempinski hotels, among others\nStaff accommodation in the immediate vicinity of the hotel, including laundry facilities, a fitness and common room, a kitchen, and a wide range of dishes in our staff restaurant\nFree use of the in-house daycare center for employees' children \nMonthly employee activities such as skiing, snowboarding, and cross-country skiing courses, hiking trips, spa evenings, and German courses\nInternal “Feel Good Committee” to help shape all welfare issues\n
Department: Food & Beverage
Employment Type: Seasonal - Full Time
Location: Switzerland - St. Moritz
DescriptionUnder a name steeped in tradition, Kempinski, hoteliers since 1897, has traveled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage. The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.
Our in-room dining experience includes 24-hour service from breakfast to lunch to midnight snacks with the “order what you like” concept.
Do you have an eye for detail and work creatively and independently?
We are looking for you to manage our room service as Room Service Manager starting in the coming winter season 2025/2026.
Key Responsibilities\nManagement of the room service and banquet department\nManagement of a team of approximately 10 employees\nCoordination and operational implementation of room service activities\nEnsuring the timely and correct delivery of food and beverages to guests\nManagement of personnel\nControl of orders\nEnsuring guest satisfaction\nCooperation with the kitchen and front desk\nMaintaining inventory and ensuring high quality standards\nEnsuring an excellent guest experience with a focus on quality and hygiene standards\nResponsibility for recruitment, training, and development of the team\nCreating the monthly duty roster\nPlacing orders, conducting inventories, and closing daily accounts\n
Skills, Knowledge and Expertise\nCompleted training and at least 3 years of professional experience in a similar position in a comparable hotel\nAttention to detail \nExperience in leading a team\nKeen interest in team-oriented work\nResilience, professional competence, tidiness, and a very high awareness of quality\nStructured and organized way of working\nGuest-oriented work and economic action\nEnglish and German are required, other languages, such as Italian, are an advantage\n
Benefits\nLive and work in the heart of the Engadin Alps\nA wide range of creative opportunities\nA pleasant working atmosphere in a young and dynamic team\nInternational career prospects and development opportunities\nOutstanding employee benefits in all Kempinski hotels, among others\nStaff accommodation in the immediate vicinity of the hotel, including laundry facilities, a fitness and common room, a kitchen, and a wide range of dishes in our staff restaurant\nFree use of the in-house daycare center for employees' children \nMonthly employee activities such as skiing, snowboarding, and cross-country skiing courses, hiking trips, spa evenings, and German courses\nInternal “Feel Good Committee” to help shape all welfare issues\n
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