San Diego, California, USA
13 days ago
Room Service Server - Hilton La Jolla Torrey Pines

Come join the team at Hilton La Jolla Torrey Pines where you will enjoy stunning seaside views, magnificent sunsets, and most importantly you’ll be part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list! Our team members love being a part of our award-winning culture.  

 

From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers free meals while on shift, free parking, and uniforms.   

 

The ideal candidate will possess the following: 

A minimum of 1 year food service experience, room service experience strongly preferred 

The ability to work varied shifts which include nights, weekends and holidays 

Strong customer service skills 

Previous hotel experience highly desired 

 

Shift Pattern: Varied shifts include shifts starting as early as 6am and as late as 3pm 

Pay Rate: $17.25 and hour plus applicable gratuities 

 

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

 

Access to pay when you need it through DailyPay 

Medical Insurance Coverage – for you and your family 

Mental health resources including Employee Assistance Program 

Best-in-Class Paid Time Off (PTO),  

Go Hilton travel program: 100 nights of discounted travel 

Parental leave to support new parents 

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 

401K plan and company match to help save for your retirement 

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount 

Career growth and development 

Team Member Resource Groups 

Recognition and rewards programs 

 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. 

 

A Room Service Server is responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. 

 

What will I be doing? 

  

As a Room Service Server, you will be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: 

Set up room service trays and tables to prepare for incoming orders 

Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms 

Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner 

Present checks to guests and obtain payment 

Return payments/signed checks to order taker 

Perform order taker duties and answer room service telephone, as needed 

Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations 

What are we looking for? 
 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: 

 

Hospitality - We're passionate about delivering exceptional guest experiences. 

Integrity - We do the right thing, all the time. 

Leadership - We're leaders in our industry and in our communities. 

Teamwork - We're team players in everything we do. 

Ownership - We're the owners of our actions and decisions. 

Now - We operate with a sense of urgency and discipline 

 

In addition, we look for the demonstration of the following key attributes: 

Quality 

Productivity 

Dependability 

Customer Focus 

Adaptability 

 

What will it be like to work for Hilton? 
 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all! 

 

#LI-MM4 

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