Western Construction Group is a leading provider of roofing solutions for commercial and industrial buildings. With over 105 years of experience, we have built a solid reputation for delivering high-quality specialty services and exceptional customer service. We are currently seeking a Roofing Service Manager to join our team. As the Roofing Service Manager, you will be responsible for overseeing all aspects of our roofing service operations, including managing a team of service technicians when needed, coordinating service projects, and ensuring customer satisfaction. Key Responsibilities: + Estimate and manage commercial roofing projects from established and new client acqusition + Manage a team of service technicians and provide guidance and support in their daily activities + Coordinate service projects, including scheduling, resource allocation, and materials procurement + Ensure service projects are completed on-time, within budget, and meet quality standards + Collaborate with customers to understand their needs and provide appropriate roofing solutions + Provide technical support and guidance to service technicians on complex roofing issues + Monitor and track project progress, and report on key metrics to management + Maintain a high level of customer satisfaction by addressing any concerns or issues in a timely manner + Support the development and implementation of service processes and best practices Requirements + 5+ years of experience in the roofing industry, with a focus on service and maintenance + Prior experience in a managerial or supervisory role is preferred + Strong technical knowledge of roofing systems and materials + Excellent organizational and leadership skills + Ability to effectively communicate and collaborate with team members and customers + Valid driver's license and reliable transportation + OSHA certification is a plus Benefits + Compensation Bonus Opportunity + Company Vehicle + Health Care Plan (Medical, Dental, & Vision) + Retirement Plan (401K) + Life Insurance (Basic, Voluntary & AD&D) + Paid Time Off (Vacation, Sick, & Public Holidays) + Short Term & Long Term Disability + Training & Development + Family Leave (Maternity)