Lead Clinical Excellence. Deliver Compassionate Care. Transform Hospice Services.
We are seeking a RN Director of Clinical Services to join our team. Reporting to the Executive Director, this role is responsible for ensuring the appropriate delivery of hospice services, compliance with Medicare Hospice Benefit Conditions of Participation, state regulations, and Gentiva’s patient-first operating model. The Director will oversee clinical and operational performance, staffing, quality, and cost management while fostering a culture centered on compassion, dignity, and respect.
Key Responsibilities
Oversee daily operations and delivery of hospice clinical services, ensuring high-quality, patient-centered care
Establish, implement, and evaluate clinical goals and objectives aligned with regulatory standards and organizational philosophy
Manage hospice physician schedules, certification/recertification processes, and clinical oversight issues
Provide leadership, mentorship, and clinical oversight to nursing staff and interdisciplinary teams
Monitor clinical outcomes, quality metrics, patient satisfaction, and performance indicators to drive continuous improvement
Collaborate with Executive Director and team on census management, staffing plans, and cost control strategies
Maintain compliance with federal, state, and local regulations, including Medicare and state survey requirements
Participate in orientation, training, and professional development programs for clinical and office staff
Oversee budgeting and management of pharmacy, DME, labor, and supply costs
About YouSpecialized Knowledge and Skills
Comprehensive knowledge of hospice principles, industry standards, regulations, and best practices (Medicare, Medicaid, JCAHO, ACHC)
Expertise in nursing practice with the ability to assess patients accurately and make sound clinical decisions
Strong leadership and collaboration skills with proven ability to supervise, teach, and develop staff
Proficiency with Microsoft Office Suite, EMR systems (HomeCare HomeBase preferred), and mobile technology
Ability to manage time, prioritize tasks, and maintain confidentiality
Education and Experience
Graduate of an accredited school of nursing; Bachelor’s degree in Nursing preferred
Current RN license in the state of residence
Minimum 3 years of direct patient care experience, including at least 2 years in hospice or home-based care
Minimum 1 year of management experience
Licenses and Certifications
Current RN license to practice in state of residence
CPR certification
Valid driver’s license, current automobile insurance, and access to reliable transportation
We OfferBenefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply today to lead compassionate care initiatives and transform the hospice experience for patients and families.
Legalese This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location Heartland Hospice Our Company
At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
Related Job TitlesHospice RN leadership, Director of Clinical Services jobs, Hospice nurse director, Hospice compliance RN, and Medicare Hospice regulations
Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS
www.icims.com