Audit Documentation. Ensure Compliance. Improve Quality Standards.
As a Clinical Review Specialist, you will be responsible for completing chart audits and other functions that monitor, improve, and enforce compliance and Quality Assurance standards. You’ll collaborate with local and corporate teams to identify training needs, guide process improvements, and ensure adherence to federal and state regulations—all while supporting exceptional hospice care delivery.
As a Clinical Review Specialist, You Will:
Conduct proactive, recurring audits to support company infrastructure.
Review and analyze documentation in HomeCareHomeBase (HCHB), making recommendations to improve accuracy and compliance.
Quantify documentation quality and guide local management in targeted improvement strategies.
Adhere to quality assurance, compliance, and departmental plans.
Identify skill gaps among hospice agency staff and work with management to arrange appropriate training.
Prepare reports and data analysis to support quality improvement initiatives.
Assist in HCHB adjustments to prevent recurring deficiencies.
Stay current on hospice best practices and recommend beneficial training resources.
Support orientation and ongoing education of staff and committees on quality assurance and care standards.
Participate in defining factors that influence care quality for hospice patients.
Coordinate management calls to review patient chart findings and improvement recommendations.
Compile local documentation outcome data and use company-wide insights to enhance QA.
Meet or exceed department chart audit productivity expectations.
About YouQualifications – What You’ll Bring:
Registered Nurse (RN) currently licensed in the state of residence.
Minimum of three years’ Hospice and Home Care experience, including at least one year in clinical record review and QAPI.
Experience participating in state surveys.
Valid driver’s license and insurance coverage.
Strong understanding of documentation requirements to support medical necessity for hospice care.
Knowledge of hospice federal and state regulations.
Ability to manage confidential information with discretion.
Initiative in researching and resolving documentation issues.
Skilled at gathering and processing time-sensitive data from multiple sources.
Flexible, responsive, and able to adapt to changing priorities in a fast-paced environment.
Preferred Experience (Not Required)
BSN or equivalent degree
Previous experience with HomeCare HomeBase (HCHB) documentation systems.
Prior quality assurance leadership experience in a hospice setting.
We OfferBenefits for All Hospice Associates (Full-Time & Per Diem):
• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund
Additional Full-Time Benefits:
• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply today and help support compassionate care that makes every moment count.
Legalese This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplaceLocation Gentiva Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
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