**Overview** **Expand Care. Lead with Compassion. Transform Lives.** We are seeking a Full Time **RN Clinical Manager** to join our Advanced Illness Management (AIM) palliative care team in Jacksonville, FL. This role reports directly to the Director of AIM and is responsible for coordinating and managing the day-to-day business affairs and clinical activities of the Advanced Illness Management (AIM) and Palliative Care department. The Clinical Manager ensures excellence in clinical care delivery, patient-centered service, and team leadership. + **Registered Nurse - Licensure in Florida** + **Operations and Clinical experience required** + **Experience in hospice or palliative care preferred** **Key Responsibilities** + Coordinate and oversee daily clinical activities within the AIM program, including managing Clinical Coordinators, Nurse Practitioners (NPs), and Registered Nurses (RNs). + Serve as the primary contact for patient and partner calls, ensuring appropriate and timely follow-up. + Manage referral processes, admission information, and insurance verification to support timely patient admission. + Ensure efficient scheduling for Nurse Practitioners, considering geographic and cost factors. + Monitor visit frequency compliance, risk scoring, and hospitalization tracking to support quality outcomes. + Coordinate orders for labs, imaging, and DME; track and provide results to NPs and PCPs as appropriate. + Maintain EMR documentation, medication reconciliation, and provider communications. + Oversee credentialing documentation and maintain credentialing logs. + Direct and maintain clinical record systems to ensure compliance with state, federal, and company policies. + Support interdisciplinary team meetings and coordinate agendas. + Manage referrals to Home Health and Hospice, ensuring smooth care transitions. + Foster strong professional relationships with referral sources, patients, families, and community partners. + Support quality assurance initiatives, performance improvement, and marketing strategies. + Participate in staff recruitment, onboarding, training, and evaluations **About You** **Qualifications** + Registered Nurse with Home Health, Hospice, or Palliative Care experience preferred. + Bachelor’s degree in Nursing, Business Administration, or related field required (Master’s preferred). + Minimum of 2 years of healthcare administration or operations management experience required. + Certification in Hospice and Palliative Care preferred. + Strong leadership, communication, organizational, and problem-solving skills. + Proficiency in Microsoft Office Suite; EMR experience required. + Reliable transportation, valid driver’s license, and insurance required. **We Offer** **Benefits for All Associates (Full-Time, Part-Time & Per Diem):** + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund **Additional Full-Time Benefits:** + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) **Apply Today** Join us in expanding access, building partnerships, and transforming care. If you are passionate about patient-centered leadership and palliative care, we encourage you to apply now. **Legalese** + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace ReqID: 2025-130720 Category: Clinical Management Position Type: Full-Time Company: Illumia