Raleigh, NC, 27608, USA
9 days ago
RN Clinical Liaison
**Overview** **Connect Care. Guide Families. Make Every Day Count.** We are seeking an experienced and compassionate **Hospice Clinical Liaison** to join our team for **weekends only, Friday through Monday** **.** In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services. **Essential Responsibilities** + Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals + Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families + Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion + Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met + Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs + Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians + Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services **About You** **Education** + Licensed Nurse with three to five years of hospice experience required. + BSN with five or more years of hospice experience preferred. **Experience** + Minimum of three years of hospice experience required. + Prior experience as a discharge planner, case manager, or educator preferred. **Licenses and Certifications** + Current RN license to practice nursing in the state of employment. + CPR certification. + Valid driver’s license and automobile insurance. **Skills and Knowledge** + Strong knowledge of hospice care and the unique needs of patients and families. + Familiarity with community resources and referral networks. + Excellent patient assessment and documentation skills. + Ability to supervise staff, coordinate services, and manage programs effectively. + Strong communication and interpersonal skills with sensitivity to diverse backgrounds. **Personal Qualities** + Compassion and sensitivity to the needs of terminally ill patients and their families. + Flexibility to manage a variety of tasks and shifting priorities. + Professional maturity, collaboration, and tact in working with interdisciplinary teams. + Ability to influence and educate referral sources, patients, and families. + Demonstrated commitment to patient advocacy and quality care. **We Offer** **Benefits for All Associates (Full-Time, Part-Time & Per Diem):** + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund **Additional Full-Time Benefits:** + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) **Apply Today – Your work can help transform how care is delivered.** **Legalese** + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace ReqID: 2026-136893 Category: Sales and Sales Leadership Position Type: Full-Time Company: Heartland Hospice
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