Summary

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

Job Description

The Coordinator will develop and maintain process documentation, cover planned PTO of the staffing managers, and help support the continued success of the function at Guidewire. This role provides support to the existing Resource Staffing Managers and the leadership of Global Resource Management and will have no supervisory responsibilities.

Principle Responsibilities:

Assist Resource Staffing Managers and RMO leadership with ensuring compliance with Resource Management Processes

Assist with process revisions/enhancements based on business changes and/or tool changes

Assist with documentation of RM processes and communications 

Ensure RM processes are kept updated and stored on RM page on SharePoint

Assist Resource Staffing Managers with managing resource requests

Attend weekly/biweekly calls with Portfolio Directors and Delivery Managers regarding the status of “in-flight” projects and opportunities

Ensure all resource requests are entered into FinancialForce correctly and maintain the data accuracy of the system

Providing coverage during Resource Staffing Managers’ scheduled PTO

Maintain the data accuracy and workflow in Resource Management System (FinancialForce). This includes making updates in a timely manner (i.e., start and end date changes, extensions, etc.) 

Gatekeeper for Skills Catalog and Internal Resumes

Monitoring skills catalog in FinancialForce once per quarter to ensure consultants are keeping skills up- to-date.  Monitoring resources’ internal resumes to ensure they are on the approved internal resume template.

Serving as the “go-to” resource for Consulting Managers regarding questions and/or guidance on writing/updating internal resumes and inputting/updating skills in the system

Education & Experience:

Bachelor’s Degree and/or 3+ years of related experience in business operations

Business analysis is a plus

MS Office (Word, Excel, PowerPoint, SharePoint & Visio) Strong Proficiency Preferred

Excellent communication skills, both written and verbal

Strong organizational skills, attention to detail and ability to follow established processes.

The ability to juggle multiple tasks and to work in a fast-paced environment.

Experience at working both independently and in a team-oriented, collaborative environment

Strong interpersonal and team building skills

Flexibility around working hours (Guidewire is a global virtually-connected company)

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.