Job Description

As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. The Risk Control Management team provides leadership to create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols. Our culture is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As an Associate in the Risk Control Management team, specifically as a Control Manager supporting Payments Risk, you will foster relationships with our global business partners and other stakeholders across the organization to promote early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk. Your responsibilities will encompass top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation. 

Job Responsibilities

 Support execution of the Control and Operational Risk Evaluation framework through process analysisIdentify operational risks and advise stakeholders on control design, implementation, and monitoringManage end-to-end issue resolution, including root cause analysis, ownership, action planning, tracking, and validationAssess the impact of new or updated regulations, policies, procedures, or technology on processes and controlsPrepare and deliver executive-level management control updates and relevant materialsProvide control-related subject matter expertise for projects led by the Control Management organizationDrive innovation in tools and practices to enhance efficiencyFoster relationships with global business partners and stakeholdersPromote early risk identification and assessment across the organizationEscalate and remediate control issues in real time

Contribute to the development and implementation of sustainable solutions to mitigate operational risk

Required qualifications, capabilities, and skillsBachelor’s degree or equivalent experienceFive years of experience in risk management, audit, or compliance rolesProven ability to collaborate and build strong partnerships across multiple locationsStrong analytical, problem-solving, and organizational skills with attention to detailDemonstrated leadership and sound judgment, with ability to multi-task and deliver under tight deadlinesHigh degree of initiative and adaptability in a results-driven environmentClear and concise written and verbal communication, including influencing and presentation skillsAbility to prepare and edit executive-level communicationsKnowledge of control and risk management conceptsProficiency in Microsoft Office Suite, including Excel and PowerPoint

Experience supporting payments risk or similar operational risk areas

Preferred qualifications, capabilities, and skillsExperience designing, creating, and evaluating controls with business partnersWorking knowledge of Artificial IntelligenceExperience preparing executive-level management updatesTrack record of driving innovation in risk management tools and practicesExperience supporting projects led by control management teamsStrong stakeholder management and relationship-building skillsExperience in a global financial services environment