Job TitleReverse Supply Chain Improvement Manager - Philips - Best

Job Description

The primary responsibility of the Service Parts Supply Chain (SPS) is to serve patients, clinicians and engineers who rely on healthcare equipment that works. The key purpose is to provide them with the right part when and where they need it – every time. 

The Global Logistics function is responsible and accountable for physical distribution activities within the Service Parts Supply Chain:

Global forward and returns warehousing and inventory accuracy managementE2E reverse supply chain optimizationTransportation inventory fulfillment from vendor to warehouse and in-network replenishmentGlobal network design and optimizationLogistic cost management and reductionManagement of Third party logistic providers (3PLs) operating our transportation, warehousing and transactional activities (Business Process Outsourcing)

As a Reverse Supply Chain Improvement Manager, you are part of the Global Logistics team, reporting to the Director of Global logistics. In your daily role you work closely with the global return operations team on your core responsibilities:

Build and develop the SPS Global E2E Reverse supply chain strategy roadmap with strategic alignment across all stakeholdersIdentify and improve current process, compliance and performance gaps in the E2E reverse supply chainIdentify future requirements and capabilities for the E2E reverse supply chain and lead the build of those capabilities, amongst others:Parts leakage reductionThroughput time differentiationLocal scrap capabilitiesFailure analysis returns improvementDesign and implement an End-to-End Reverse Control Tower with external partners and integrate the capability of Philips transportation management system (TMID) in this solution.Define, build and implement, together with our return warehouse provider, solutions which improve the efficiency and effectiveness of the operations.Build capability in the End-to-End Reverse supply chain to  speed up parts return from the Field back to the good stock warehouse.Support the implementation of Philips Transportation Management System (TMID) across all reverse lanes in SPS and enable to use the capabilities and data for further performance and cost improvements.

To succeed in this role, you should have the following skills and experience

Minimum bachelor’s degree in supply chain, operations or economicsMinimum 7-10 years of experience in Logistics or Supply Chain environment,Knowledge of reverse logistics, returns management, circular economy and refurbishmentKnowledge of Lean, Six Sigma is preferredKnowledge of SAP, Service Max is preferredProven track record in designing global processes and process improvements in global supply chainsProven track record of leading multi-discipline projects in a global organizationStrong in change management and ability of convince internal and external stakeholdersStrong analytical skills; ability to translate data insights into improvement initiativesBe a strategic thinker with a hands-on mentalityCapable of building business cases and KPIs to improve performanceBe Results driven, a fast learner and known about taking ownershipProven ability to build and maintain effective working relationships across functions and organizationsExcellent interpersonal skills and a collaborative management style

Please note: For this position we do not offer relocation support.

Recruitment Process

If you are interested in this opportunity to join us, please read the complete job description on

our website and upload your resume and motivation letter through the Philips career site-

vacancy number 560667.

Please note that the closing date of this vacancy is Friday, 29 August 2025.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to build a healthier society through meaningful work, passionate about improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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