MISSION STATEMENT
Our mission is to create experiences by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard Home.
We are Anything but standard. Our core values are unconventional Compassionate, Creative Pragmatic and Individuality Teamwork.
Unconventional Compassionate: We have an edge, we provoke, we push boundaries and we are not for everyone. But we care deeply for the humanity of our guests, communities, and teammates, and their comfort, safety, and inclusion are always our primary responsibilities.
Creative Pragmatic: Creativity must infuse everything we do, and everyone in the organization. Commercial reality will always exist but we use these constraints to push, not limit our creativity. We believe there is always a way to make it work. If we don’t have the solution, we dig deeper creatively to find one.
Individuality Teamwork: We actively look for and embrace individuals that bring a unique perspective to the team and do not ask you to confirm but rather celebrate your individuality. We share a common mission that we can only achieve with an intense commitment to teamwork, trust, and a responsibility to embrace our entire Standard family.
JOB PURPOSE
The role of the Revenue Reservations Manager is to maximize rooms profit through the control of room inventory and yield management in all booking channels and market segments, as well as to maintain high levels of service provided by the reservation team.
Responsibilities
1. Prepare and analyse daily, weekly, monthly reports, initiate and implement strategies and provide selling instructions accordingly.
2. Identify latest business market trends, offer recommendation on action plans to hotel management team to increase the hotel’s market RGI performance.
3. In charge of monthly financial forecasting and budget preparation in conjunction with the Sale and Marketing team.
4. Responsible for all commercial systems are operating under the best optimal condition, coordinate with company’s IT support and service desk to resolve all systems related IT issue.
5. Maintain departmental training and standards manual, be a motivator, team leader, innovative, proactive, revenue and customer focused individual.
MISSION STATEMENT
Our mission is to create experiences by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard Home.
We are Anything but standard. Our core values are unconventional Compassionate, Creative Pragmatic and Individuality Teamwork.
Unconventional Compassionate: We have an edge, we provoke, we push boundaries and we are not for everyone. But we care deeply for the humanity of our guests, communities, and teammates, and their comfort, safety, and inclusion are always our primary responsibilities.
Creative Pragmatic: Creativity must infuse everything we do, and everyone in the organization. Commercial reality will always exist but we use these constraints to push, not limit our creativity. We believe there is always a way to make it work. If we don’t have the solution, we dig deeper creatively to find one.
Individuality Teamwork: We actively look for and embrace individuals that bring a unique perspective to the team and do not ask you to confirm but rather celebrate your individuality. We share a common mission that we can only achieve with an intense commitment to teamwork, trust, and a responsibility to embrace our entire Standard family.
JOB PURPOSE
The role of the Revenue Reservations Manager is to maximize rooms profit through the control of room inventory and yield management in all booking channels and market segments, as well as to maintain high levels of service provided by the reservation team.
Responsibilities
1. Prepare and analyse daily, weekly, monthly reports, initiate and implement strategies and provide selling instructions accordingly.
2. Identify latest business market trends, offer recommendation on action plans to hotel management team to increase the hotel’s market RGI performance.
3. In charge of monthly financial forecasting and budget preparation in conjunction with the Sale and Marketing team.
4. Responsible for all commercial systems are operating under the best optimal condition, coordinate with company’s IT support and service desk to resolve all systems related IT issue.
5. Maintain departmental training and standards manual, be a motivator, team leader, innovative, proactive, revenue and customer focused individual.
Qualifications
1. Fully aware of the principles of yield management, display excellent commercial acumen
2. Deep knowledge of Revenue and Distribution systems (Opera Cloud, SynXis CRS, Ideas RMS), Hyatt RM background is a plus
3. Minimum 3 years of experience in Revenue Management or a related field
4. Fluent in English
Qualifications
1. Fully aware of the principles of yield management, display excellent commercial acumen
2. Deep knowledge of Revenue and Distribution systems (Opera Cloud, SynXis CRS, Ideas RMS), Hyatt RM background is a plus
3. Minimum 3 years of experience in Revenue Management or a related field
4. Fluent in English