Revenue Cycle Manager
Abbott
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
+ An excellent retirement savings plan with a high employer contribution
+ Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program, and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.
+ A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works out of our Lake Mary, FL location in the Abbott Heart Failure, Acelis Connected Health business. Our Heart Failure solutions are helping address some of the World’s greatest healthcare challenges.
In this role the core purpose of the Revenue Cycle Manager’s role is to improve profitability by reducing the amount of denied claims and strategically managing the Accounts Receivable. Revenue Cycle Management is a process, not a product and it’s a strategic investment as opposed to overhead costs, engaging in new payment models. RCM is at the forefront to increase bottom line returns vs. increased provision and provide excellent customer satisfaction tied to statement generation and up to full balance collections.
**What You’ll Work On**
+ Management responsibility for ACH’s Collections/Denials Management/Credit Balancefunction, including support staff and establishment of goals andobjectives.
+ Leads activities associated with identifying Revenue Cycle opportunities and exposures, assessing alternatives, delivering recommendations to management, supporting implementation to chosen alternatives, andoptimizingoutcomes in association with overall businessobjectives.
+ Develops,maintains,monitorsand implements actions in association with Revenue Cycle specific Business Performance Metrics and People Performance Metrics.
+ Interacts weekly and collaboratively with API andassistwith final interviews of TL’s and SME’s, payer trending,changesand/or alterations to work instructions, reviews productivity outputs, DSO trends, cashtrendsandviableopportunities to increase cash.
+ Defines and leads activities in support of ACH’s Systems and Controls roadmap for the Claims/Collections/Posting organization, promoting an environment that aligns effectively with existing and emerging regulatory trends and requirements.
+ Partners with functional stakeholders for purpose of driving measurable continuous improvements
+ Establishes Revenue Cycle subject matterexpertiseand develops teammates to promote an organization centered on the philosophy of continuous improvement.
+ Engages to support broader business initiatives involving technology/systems, process engineering, culture of controls, organizational training/development, internal/external audit activities, etc.
+ Responsible for the management of the dailyAR managementoperations, including data downloads, transfers, adjustments,andaccounts receivable.
+ Monitors coding, charge posting, billing, payment and collection for compliance with established policies & procedures.
+ Follows all regulatory policies and procedures,privacyand security standardsin accordance withgovernment agencies to include HIPAA requirements.
+ Analyze trends using reporting to diagnosepossible issueswith clients or payers and continuous improvement of processes.
+ Works closely with leadership tomaintainappropriateRCMpolicies and procedures for each function within theARdepartment. Implement new policies or revise current policies as needed. Ensure staff adheres toestablishedpolicies and take corrective action as needed.
+ Review customer account adjustments, write offs, reconciliations, and credit memos
+ Maintain a working knowledge of all federal,stateand local governmental regulations that affect the collections and process, including the Fair Debt Collection Act and the Fair Credit Reporting Practices Act
+ Performs otherduties asassigned by superiors.
**Required Qualifications**
+ Bachelor’s Degree or equivalent amount of education and experience.
+ 5+ years of experience in healthcare revenue cycle management.
+ Understanding ofthe Health Insurance industry and the impact various departments have on one another.
+ Must have strong verbal and written communication skills and effectively communicate to all levels of constituents, including prospects/clients/providers/brokers
+ Must have strong organizational skills and strong Account Management skills
+ Ability to lead,manageand motivate a multi-functional team.
+ Ability to manage and lead teams to ensure departmental goals andobjectivesare achieved and exceeded.
+ Conductsaccurateandtimelyassessment of subordinates through annual performance reviews.
+ Maintains accuracy of time and attendance data for area of responsibility
+ Conducts supervisory responsibilitiesin accordance withthe organization’s policies and applicable labor laws.
+ Maintains a culture of accountability by setting clear objectives for all employees in areas of responsibility through regular follow-up, variance tracking and results.
**Preferred Qualifications**
+ 5+ years of client support experience preferred.
+ 10+ years of managing teams.
+ Ability and willingness to work‚ as necessary‚ after hours and weekends
Apply Now (https://www.jobs.abbott/us/en)
**Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:** www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott , and on Twitter @AbbottNews.
The base pay for this position is $99,300.00 – $198,700.00. In specific locations, the pay range may vary from the range posted.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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