Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job Description

Eurofins Transplant Genomics Inc. (“ETG”) is a molecular diagnostics company committed to improving organ transplant outcomes with non-invasive serial monitoring guided by biomarkers. ETG’s product portfolio of both individual and combined whole blood gene expression and donor derived cell-free DNA testing is capable of reliably ruling out subclinical kidney rejection and acute rejection in kidney transplant patients. In addition to kidney transplantation testing, our newest product for liver transplant patients is a blood-based biomarker assay designed to rule out rejection as immunosuppression therapy is optimized. 

Basic Function and Scope of Responsibility:

The Billing Specialist effectively communicates the estimated financial responsibility of the member and obtains prior authorization for billing. To achieve this, the Specialist is responsible for verifying the receipt of test order IDs, checking the member's insurance and benefits, communicating the member's financial responsibilities to the patient and/or sales team, submitting prior authorization requests through payor websites, fax or phone, and procuring medical records or documentation as required by insurance prior authorization or appeals. They must also keep up to date with changes in insurance policies and pre-certification requirements and maintain current knowledge of payor websites and utilization. Reviewing claims in Xifin and resubmitting them to payors for Pre-authorization reviews is also part of their job. They are responsible for ensuring that pre-certification, authorization, and referrals are in place for all cases. Entering payor and responsible party information accurately into the accounting system is crucial. The Specialist must also possess exceptional task prioritization skills and the ability to review tasks efficiently and thoroughly. In case of necessity, the Specialist should cross-train in various duties within the Billing department. Research is also a crucial aspect of this role, and the Specialist must follow up and know how to appeal prior authorization rejections/denials. This role also includes monitoring FAP's.

QualificationsA minimum of 2 years' experience in billing with knowledge of EOBs (Explanation of Benefits), deductibles, and co-pays is required.A minimum of 3 years Xifin experience.A minimum of 2 years' client and operational experience in diagnostics is preferred.Excellent customer service skills, with a focus on professionalismAbility to solve problems, prioritize tasks, and multitask effectivelyGoal-oriented mindset with excellent time management and organizational skillsStrong interpersonal communication skills, including the ability to interact efficiently with individuals at all levels in an organizationStrong level of empathy & patienceExcellent verbal and written communication skillsAttention to detail, accuracy, and time managementProficiency in PC-based software such as Microsoft Excel, Teams, iPhone, Adobe, and associated applicationsA fundamental understanding of medical billing conceptsKnowledge of Medicare, Medicaid, and commercial insuranceFamiliarity with HIPAA (Health Insurance Portability and Accountability) privacy requirementsKnowledge of Availity and eligibility portals and medical terminologyFollow up on missing or incorrect information so patients receive the right reimbursement.Document account activity using correct medical and billing codes.Understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectivelyBe investigative to find necessary information, if neededAbility to handle multiple priorities and meet deadlinesAbility to work independently and as part of a team in a fast-paced environmentDemonstration of self-motivation and ownership of assigned workA high level of professionalism and confidentiality in handling sensitive information is imperative. Ability to self-start and work independently as well as respond to STAT requests in a timely manner

Additional Information

To learn more about Eurofins Transplant Genomics, please visit the following:  transplantgenomics.com.

Schedule:

Monday - Friday, 8 am - 5 pm

What we offer:

Excellent full time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidays

Eurofins USA Clinical Diagnostics is a Disabled and Veteran Equal Employment Opportunity employer.