About Hilton

Hilton is one of the largest and fastest growing hospitality companies in the world, with over 9,000 properties with more than 1.3 million rooms in 143 countries and territories. In the 100 years since our founding, we have defined the hospitality industry and established a portfolio of 26 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 200 million members in our award–winning customer loyalty program, Hilton Honors.

Position Statement:

The Revenue Assurance Supervisor is responsible for providing Revenue Accounting service to hotels across the MEA region that are supported by the UAE Finance Centre of Excellence (COE).  The role reports to the Snr Finance Manager.

Position Summary:

·        Line managing a team of Revenue Accounting Specialists and ensuring the quality of their work.

·        Supporting hotels joining the COE with the transfer of their Revenue Accounting process.

·        Support the finance project lead in revenue initiatives, contributing to automation, system improvements, and process redesigns

·        Identify process inefficiencies and system gaps; leveraging data, automation tools (e.g., Power BI, Power Query, Power Automate), and insights from the team.

·        Ensure compliance with internal controls, regulatory requirements, and company policies.

·        Confirming all positions of revenue and compiling the Daily Income Audit Report

·        Overseeing back-end movements in the systems to ensure the correct average food checks are in place and all statistics are reported appropriately.

·        Reconciling revenue related taxes and ensuring the timely reporting of these to property nominated persons so that the taxes can be communicated to government bodies

·        Raising revenue and re-allocating revenue based on the request of an authorised finance lead of properties provided sufficient documentation has been provided.

·        Monthly balance sheet reconciliations for Revenue Accounting related balance sheet accounts.

·        Following up with hotel teams to ensure all Revenue Accounting control reports are uploaded to Docuware and approvals are obtained.

·        Other tasks as required by business operations.

Direct Reports

This role has 7 direct reports.

Qualifications

Please list specific qualifications/experience, knowledge, skills and abilities needed for this position.

The success in this role will demonstrate itself through the following attributes and skills:

·        Clear communicator with the ability to influence across functions and geographies.

·        Proactive and self-starter.

·        Confident leading through change, balancing stakeholder needs, and ensuring operational continuity during transformation.

·        Follow Hilton Values to motivate and develop direct report Team Members.

·        Accounting knowledge, in particular Revenue Accounting.

·        Systems knowledge, in particular Navision, OnQ/OA, Micros and Excel.

·        Organised and ready to meet tight deadlines and work under pressure.

·        Inquisitive by nature - willing to learn and ready to challenge the process.

·        Ability to work cohesively with others, both in the office and remotely with hotel Team Members.

·        Ability to learn multiple systems to provide support, therefore must be willing to accept new challenges.

Required Qualifications

·        Minimum Education: High school graduate.

·        Minimum Years of Experience: 3 years each as a General Accountant and Revenue Accounting Specialist.

Preferred Qualifications

·        Education: University graduate and/or accounting qualification.

·        Minimum Years of Experience: 3 years as a General Accountant and 4 years as a Revenue Accounting Specialist.

·        Proficiency in Power Query, Power Automate, and Power BI.

·        Line management experience.

Please list specific qualifications/experience, knowledge, skills and abilities needed for this position.

The success in this role will demonstrate itself through the following attributes and skills:

·       Project Leadership: Proven ability to manage complex projects from concept to completion, with strong planning, prioritisation, and risk management.

People Leadership: Confident in leading and developing large, diverse teams; able to build trust and drive performance through others.

Change Driver: Confident leading through change, balancing stakeholder needs, and ensuring operational continuity during transformation.

Collaboration & Communication: Clear communicator with the ability to influence across functions and geographies.

Agility: Comfortable in fast-paced environments; adaptable to shifting priorities and evolving business needs.

Required Qualifications

·       Education: University degree in Finance, Accounting, or a related field.

·       Experience: minimum of 8 years in finance or shared services, including at least 2 years of experience in a team management or team leadership position.

·       Technical Knowledge: a command of PMS, POS and ERP systems (OnQ/OA , Micros, Agilysys and Navision), and data tools (Excel, Power BI, Power Query, Power Automate).

·       Fluent English (written and spoken).

Preferred Qualifications

·       Experience in hospitality finance, centralised finance teams, or cross-border operations.

·       Exposure to project delivery, transitions, or process centralization in a finance context.