Job Description

Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to the Oshawa Elevation Centre three times per week, at minimum.

Reporting to the Retail Simplification & Innovation Manager, the Retail Simplification Manager finds opportunities within the organization to streamline processes, remove complexities, and improve overall efficiency.

The Retail Simplification Manager is expected to engage with key stakeholders, analyze current processes to pinpoint areas where complexity can be reduced, utilize data and performance metrics to identify bottlenecks, redundancies, and inefficiencies and develop and implement simplification strategies and action plans.

You might be a good fit for this role if you’re curious about the business and eager to find solutions to opportunities. The ideal candidate for this role embodies the GM behaviours and is motivated by the desire to continue to drive process improvements internally and within our Dealer Network. The ability to collaborate as well as manage multiple ambiguous and fast-paced priorities is key. Previous project management experience is an asset.

Key Responsibilities

Engage with different teams within the organization (Regions, Dealers, Brand Team, AfterSales Team, Finance, etc.) to find potential simplification opportunities

Observe current processes within the organization and find simplifications opportunities based on your own observations

Create briefing document confirming objectives & alignments of the simplification project with the key stakeholders involved

Collaborate with cross-functional teams to gather requirements and translate them into improved solutions.

Document current and future state processes and create standardized procedures

Act as a project manager, overseeing projects from initiation to completion, ensuring quality and timely delivery.

Adjust and refine processes based on feedback and performance data.

Present the outcome of simplification projects throughout different channels of communications

Required Skills and Experience

Curiosity: to find news opportunities within the organization

Critical Thinking & Problem-Solving: to dissect complex problems, identify root causes, and devise creative and effective solutions.

Active Listening: Engaging with stakeholders to understand their perspectives, challenges, and ideas for simplification.

Data Analysis: Expertise in gathering, interpreting, and applying data to pinpoint inefficiencies, measure performance, and support decision-making.

Research & Information Synthesis: Ability to gather relevant information from various sources and distill it into actionable insights. 

Communication: Communicating findings in a straightforward, understandable manner to various audiences

Comfort working with ambiguity – able to bring clarity and focus to ambiguous situations.

Strong time management skills – can prioritize and work independently under tight deadlines.

Must be results-driven, highly organized, and self-motivated; taking initiative and following-  through  

Education & Training

Post Secondary Education required

Previous field sales experience considered an asset

Previous experience within VSSM considered an asset

Bilingual (English/French) considered an asset

Advanced excel, powerpoint skills required

Benefits:

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.

Healthcare, dental and vision benefits including health care spending account and wellness incentive.

Life insurance plans to cover you and your family.

Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.

GM Vehicle Purchase Plan for you, your family, and friends.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.  

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.