**GENERAL SUMMARY:** Primarily responsible for generating sales and processing payments through excellent customer service, add-on and up-selling in accordance with established work policies and procedures. This Retail Sales Associate will be working onsite Monday - Friday. **Requirements:** + Customer Service industry experience + Strong reading comprehension and exceptional interpersonal communication skills + Perform other duties as assigned **Essential Functions:** + Greet walk-in customers with respect and courtesy while assisting with their daily queries + Provide quotes as needed and follow up on any quotes as necessary + Answer phones with an upbeat attitude and qualify their needs + Track placed orders with our vendor partners + Establish robust relationships with new customers + Maintain strong relationships with repeat customers + Cultivate healthy relationships with our vendor partner representatives + Offer superior customer service and exceed customer expectations + Communicate any updated customer information with the Accounting department + Coordinate delivery and pick up needs using our Picks system + Process customer payments in the form of cash, check, or card + Routinely evaluate showroom inventory and report any outage/discrepancies to the Purchasing department + Lift up to 25 lbs.+ occasionally with support from the Operations team + Use of a cutting knife to open cartons, read packing slips, and count items as required + Report any challenges or accidents to management + Manage open order reports to ensure pipeline is accurate with active client orders + Actively maintain a clean, organized front counter station **Physical Requirements** + Sitting, walking, reaching, bending, stooping, pushing, pulling, and climbing a ladder. \#LI-EJ1 AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.