**Overview** Retail Operations Executive will play a key role in supporting day-to-day retail store operations by assisting with vendor management, overseeing in-store experience elements such as hospitality and uniform management. This role will also coordinate packaging and supplies, support project implementations, and assist with vendor-related budget management to help ensure smooth and efficient retail operations across multiple locations. **Key Accountabilities** In-store Experience + Manage uniform distribution for new joiners and store launches by coordinating with vendors + Support & monitor on-site grooming guideline implementation + Monitor and support hospitality items (chocolates, drinks, tools) to create unique experience + Assist with hospitality tool management and DTD (understock) monitoring + Manage and coordinate daily and monthly store cleaning operations in partnership with vendors Inventory Control & Compliance support + Execute quarterly COM Inventory reporting and Retail System Access Reviews + Review monthly Open order of stores and report to HKSSC + Assist the In-store Audit Inspection to ensure compliance based on internal operational guidelines + Resolve and assist employee concerns using thorough knowledge of policies and procedures + Notify/remind stores of SOP updates shared by Global Retail Operations team Packaging, Supplies & Vendor Coordination + Support and review packaging order process and manage packaging stock level at stores + Support supply order placement, budget tracking, and vendor communication + Coordinate with Coupa system for PO creation and vendor management Project & Budget Support + Assist in BOH (Back of House) setup, layout reviews, and follow-ups + Notify monthly Store budget for customer drinks, store supplies based on actual usage + Track and support retail operations budget planning and forecasting **Required Qualifications** + 5–7 years of experience in retail operations, store support, or a similar role within the luxury or fashion retail industry + Strong understanding of store operations, inventory control, and retail systems + Comfortable working in a fast-paced, dynamic environment with changing priorities + A proactive multi-tasker and strong team player with a collaborative mindset + Detail-oriented with excellent organizational and problem-solving skills + Strong communication and interpersonal skills to engage effectively with both internal stakeholders and store teams + Proficiency in Microsoft Office Suite (especially Excel and PowerPoint) + Fluent in English **Preferred Qualifications** + Analytical skills preferred **Job Identification** : 61892 **Job Category:** : Retail **Assignment Category** : Regular Full-time **Remote Positions** : Flexible **Professional Experience** : Minimum 5 Years Equal Opportunity Employer