Job Description Day to Day The North American Retail Operations Team delivers best in class operational support to the clients NA (North America) Retail Stores. They act as a liaison between the corporate office and stores to deliver key organizational programs, priorities, and objectives. We are responsible for driving retail priorities that ensure any operational issues are quickly prioritized and resolved. The Daily Operations team is responsible for collaborating across the organization to deliver a best-in[1]class experience and create the environment for successful execution of cross functional and ops led initiatives for our retail teams Responsibilities: * Cross-functional Collaboration + Leadership: Lead and participate in cross-functional meetings to align operational and initiative strategies with broader organizational goals and objectives. Provide insights and expertise on operational considerations to inform decision making processes. Responsible for identifying areas for cross-functional collaboration and bringing the right people together to propel work forward * Communicate Effectively: Foster open communication channels with cross-functional teams. Clearly articulate operational needs of the NA Retail Stores, objectives, and priorities to ensure alignment and collaboration * Operational Planning + Timeline Management: Responsible for creating implementation and communication plans across all retail audiences. Work in partnership with the Strategic Planning team to track and calendar all communications and initiative timelines to mitigate risk to store capacity. o Provide options and impacts to cross functional stakeholder and decision makers with a clear recommendation * Written Communication + Resource Management: Responsible for delivering operationally sound written communications and resources for all process updates and initiative implementation in partnership with subject matter experts. * Change management + sustainment: Supporting cross-functional partners in the change management and sustainment of initiatives (ensuring partners have operationally strong change management plans). Supporting partners in checking and verifying initiative delivery via retail feedback channels (responding with solutions accordingly). * Continuous Process + Operational Improvement: Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance operational efficiency. * Problem-Solving: Address any operational issues that arise. Work with relevant teams to find solutions and minimize impact on store operations * Urgent Day-to-Day Response: Escalate and drive the solution of in the moment/urgent operational issues that impact stores. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2 years of experience in a corporate setting in a coordination, project or communications related role  Retail experience (can be from previous store experience)  Organization and Cross-functional Collaboration: Experience working on highly cross functional teams.  Ability to organize, set priorities and manage multiple projects on tight deadlines. Ability to hold cross-functional partners and peers accountable  Communication skills: Excellent communication and interpersonal skills are necessary for effectively collaborating with cross-functional teams, communicating with senior management, and interacting with stakeholders at all levels. Candidates should be able to articulate ideas clearly, negotiate effectively, and build strong relationships. * Previous lululemon experience * Project Managers/Coordinator experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.