This position will be responsible for welcoming guests to the restaurant with professionalism and courtesy, escorting them to their table, and ensuring a smooth and pleasant entry experience. They will collaborate with the food and beverage team to ensure optimal management of reservations, arrivals, and the restaurant's layout.
Responsibilities:
• Greet guests upon arrival with a friendly and professional attitude.
• Manage telephone and online reservations, coordinating table assignments.
• Escort guests to their tables and provide initial information about the dining experience.
• Keep the reservation system and waiting lists up to date.
• Provide support during service in collaboration with the dining room team.
• Manage any special requests or complaints from guests.
• Ensure the reception area is set up and tidy.
• Collaborate with management in preparing events or special evenings.
• Comply with safety and hygiene regulations.
Work Experience
Requirements:
• Previous experience in a hospitality role, preferably in a hotel or restaurant setting.
• Excellent interpersonal and communication skills.
• Attentive attendance, professional demeanor, and customer service orientation.
• Fluent English; knowledge of other languages will be a plus.
• Familiarity with digital booking systems.
• Flexible hours and availability to work weekends and holidays.
Benefits
We offer:
A competitive salary and opportunities for professional growth.
A dynamic and prestigious work environment.
Continuous training and support in developing your skills.
GDF Hotel Srl is an equal opportunity employer. We welcome applications from all qualified individuals, regardless of race, gender, religion, disability, sexual orientation, or age.
Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.