Description of Duties:
Ensures that minimum brand standards have been implemented.
Ensures that all food and beverage essentials are implemented.
Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
Works closely with other outlet managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in a spirit of “We work through teams.”
Assists in conducting monthly inventory checks on all operating equipment and supplies.
Have a thorough knowledge and understanding of all food and beverage items on the menu and the ability to recommend food and beverage combinations and upsell alternatives.
Ensures that the outlet is kept clean and organized, both at the front as well as back of the house.
In the absence of the Assistant Outlet Manager, conduct daily pre-shift briefings to associates on preparation, service, and menu.
Assist in liaising with the kitchen and beverage department on daily operations and quality control, if appropriate.
Performs the function of a cashier and is responsible for the Micros cashiering procedure.
Balances cash and credit card charges, and remits cash to the Front Office Safe.
Makes necessary checks needed for specific events or functions.
Be a hands-on supervisor and be present at all times in the outlet, especially during busy periods.
Assists with conducting monthly inventory checks on all operating equipment and supplies.
Assist in liaising and organizing with the Housekeeping Department to ensure that the cleaning schedules are strictly adhered to.