Location: Austin, Dallas, Houston, San Antonio At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our Resource Management (RM) team is committed to providing our people with relevant experiences to promote career development and growth. As an Resource Manager, you’ll be networking and identifying talent with specific skill sets and interests to build diverse teams supporting our clients. You’ll build relationships at all levels and be a trusted business advisor to our business leaders. You’ll also interact with various business functions, including finance, human resources and business development, and be a crucial piece in helping to drive our business in meeting strategic goals. **The opportunity** You’ll work to successfully execute resource/scheduling assignments that are complex, great in scope and require extensive relationships with engagement subarea managers. You’ll focus on matching resource needs with availability while taking into consideration skills required, personal preferences and engagement risk. You’ll coordinate with other resource managers and client service leaders to balance workloads and address staffing needs as required. **Your key responsibilities** + Participate in the forecasting process that helps resource management teams achieve maximum utilization of resource support. + Identify means of continual resource management process improvements along with developing and sharing leading practices across subareas. + Resolve conflicts with engagement team members to identify appropriate alternatives in a timely manner considering engagement requirements and developmental goals of supported staff. + Build relationships and communicate continually with client service personnel to identify personal schedule preferences and/or career development issues. + Meet with senior leadership to discuss staffing requirements for their clients and to gain an understanding of specific engagements needs and details. + Coordinate with cross-functional teams to assign counselors to resource analysts, identify instructors for firm-sponsored training programs, and manage the onboarding needs of interns, staff hires and transfer employees. + Counsel and supervise supported personnel; raise individual issues to appropriate leadership. + Manage resource analyst assignments and report on their progress to subarea leaders. + Manage day-to-day operational activities of resource analysts. **Skills and attributes for success** + Strong analytical skills; detail-oriented + Very strong communication skills, both oral and written + Proficient at negotiation and conflict management + Strong client service focus; responsive to requests and maintains a sense of urgency in resolving issues + Adaptable to changing environments, ability to work longer hours as needed **To qualify for the role, you must have** + Bachelor's degree or equivalent work experience + 8-10 plus years of experience. Experience in a professional services firm desired **Ideally, you’ll also have** + Proficiency in use of scheduling tool and other Microsoft applications + Ability to coordinate multiple tasks; strong organizational skills + Strong problem-solving skills + Supervisory experience **What we look for** We’re interested in knowledgeable professionals ready to take ownership for spotting trends and improving our processes. You’ll need to be naturally curious, ready to learn and have a genuine passion for improvement. If you’re aiming to influence change within a world-class organization, all while developing your own career, this role is for you. **What we offer you** At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $88,100 to $164,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $105,800 to $187,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .