HIRING!! Resource Coordinator in the Des Moines Area! APPLY NOW!!

Job Description

We are seeking an Operations Coordinator responsible for moderately complex planning, coordination, control, and direction of operational resources. This role requires effective customer interaction and communication with Field Technician Supervisors and Project Managers.

Responsibilities

Coordinate service resources and assign team members to projects.Schedule personnel, materials, sub-contractors, and equipment based on project needs, skill sets, and availability.Input project locations into the system and generate Work Order Documents.Dispatch technicians and notify customers.Maintain customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.Interact and communicate with Project Managers and HVAC Field Technician Supervisors to assign and dispatch Controls Technicians and HVAC Technicians.Coordinate operations interaction with the Parts Department and Acquisition, as necessary.Review project paperwork, complete calls, and forward project paperwork to Project Administrators.Log service start-up and service work requirements in the job tracking system.Generate, interpret, and print various assigned reports.Flexibility to work overtime and weekends as required.

Essential Skills

One-year certificate from a college or technical school, or three plus years of related experience and/or training, or an equivalent combination of education and experience.Working knowledge of office equipment and Microsoft Office products.Strong administrative support, project coordination, and dispatch skills.

Additional Skills & Qualifications

Familiarity with the operation of Energy Management Systems, HVAC Systems, and/or Temperature Controls is preferred.

Work Environment

The position offers a hybrid work schedule with four days onsite (Monday to Thursday) and one day remote (Friday). Working hours are from 7:30 AM to 4:30 PM, with a one-hour lunch break. Initial training will be 40 hours per week, and after training, up to 45 hours per week, especially during the busy season when overtime is expected.

Job Type & Location

This is a Contract to Hire position based out of Des Moines, IA.

Pay and Benefits

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Des Moines,IA.

Application Deadline

This position is anticipated to close on Mar 15, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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