Job Description:
Location: Trenton, MO
Employment Type: Full-time
Shift: Monday – Friday, 8:00 A.M. – 5:00 P.M.
Job Summary
Are you a compassionate and experienced behavioral health professional with a passion for leadership and team development? Join our team at Preferred Family Healthcare as a Residential Coordinator!
In this role, you will lead the recruitment, hiring, training, and supervision of Behavioral Health Technicians (BHTs), ensuring a safe and therapeutic environment for clients. You’ll play a key role in maintaining program standards, supporting staff development, and promoting effective communication across the treatment team.
Our ideal candidate has a strong understanding of behavioral health principles, supervisory experience, and a commitment to excellence in client care.
Position Perks & Benefits
29 Days of PTO
Eligibility for HRSA Loan Repayment (subject to requirements)
Health, Dental, Vision, and Life Insurance
Competitive 401(k) Retirement Savings Plan – up to 5% match
Company-paid Basic Life Insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement
Key Responsibilities
Perform technician duties under supervision of the Program Director or designee
Oversee daily client activities and ensure compliance with program rules
Assist with client orientation regarding program rules and rights
Schedule BHTs and ensure adequate staffing coverage
Interview, hire, and train new BHT staff
Monitor staff training compliance and track progress via Relias Learning
Develop individualized training plans and conduct supervision meetings
Maintain documentation in compliance with CARF, state regulations, and company policies
Lead monthly staff meetings and trainings
Oversee UA and medication management procedures
Support staff in facilitating educational groups and maintaining documentation
Participate in treatment team meetings and clinical staffings
Promote communication between BHTs and the treatment team
Demonstrate commitment to organizational goals
Perform other duties as assigned
Education and/or Experience Qualifications
Bachelor’s degree in social work, counseling, psychology, psychiatric nursing, or related field; OR
High school diploma and two (2) years of experience in behavioral health, including one (1) year in a supervisory role
Required License/Certification
Valid driver’s license, acceptable driving record, and current auto insurance
Completion of detoxification training (as applicable) within 3 months of employment
Behavioral Management training within 30 days of hire:
-CPI for Residential programs
-Peaceful Intervention or Verbal De-escalation for Outpatient programs
Medication Administration training within 30 days of hire (not required for Outpatient programs)
Completion of 36 hours of training within a two-year period per 9 CSR 10-7.110 E 1
Additional Qualifications
Strong understanding of behavioral health principles and treatment modalities
Familiarity with program policies and applicable regulations
Effective verbal and written communication skills
Ability to lead, coordinate, and evaluate program services
Commitment to team collaboration and continuous improvement
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.


Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness


Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.