Resident Services Director **Mount Carmel Bluffs** 1 Positions ID: 77714 Posted On 08/12/2025 **Job Overview** The Resident Services Director provides support through resident/family advocacy, ongoing assessment and evaluation, service coordination and care planning. The primary focus of this position is the quality of life of the care center (long term care/skilled care) residents to assist them in achieving “their best day”. This position coordinates the admission/discharge process of care center residents and functions as the social worker. The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site. Primary Contact 305285 Shannon Hagensten HR Manager, Human Resources 563-556-5474 Phone Phone Phone 5635852888 Fax shagensten@preshomes.org Email True False True **Job Details** Categories Health Care Human and Social Services Location Dubuque, IA Job Type Employee Full/Part Full Time Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Paid Sick Leave PTO (Paid Time Off) Paid Holidays **Qualifications** Education Bachelors Experience 1-2 Years Company ID 1171 Job REQ # \# Positions 1 Start Date 20250812 End Date 20250915 Featured Job 1 TH Ad 0 TH Comments **Similar Jobs** Member Services Coordinator Cottingham & Butler/ SISCO Assistant Director of Clinical Education- Physical Clarke University Sales Leader - Benefits Wholesale Services Cottingham & Butler/ SISCO Surgical Services LPN or RN MercyOne Surgical Services RN - Registered Nurse MercyOne Patient Access Rep - Patient Services - Full Time MercyOne Environmental Services Lead NE UnityPoint Health Finley Hospital Surgical Services RN - Registered Nurse MercyOne Director Med/Surg UnityPoint Health Finley Hospital Supervisor Cardiac Services UnityPoint Health Finley Hospital **Share this Job** Mount Carmel Bluffs **About the Company** Mount Carmel Bluffs, a shared ministry of the Sisters of Charity, BVM and Presbyterian Homes & Services, is a new senior community in a beautiful and serene location atop the bluffs of Dubuque, Iowa, overlooking the Mississippi River.