Compensation Amount:

16.50 USD Hourly

Job Summary:

Ensure a safe and enjoyable housing experience for all employees living in park/company housing through enforcement of related policies, daily cleaning and maintenance, coordination of room assignments, and by providing recreation activities for employees of all employee housing around Paradise Inn location. Maintain accurate records of housing, including room assignments.
This position may be asked to do light administrative assistant duties in down time.

Job Description:

ESSENTIAL FUNCTIONS 

Under the direction of Management, thoroughly clean all employee housing units as employees move out. 

Maintain cleanliness of housing through daily cleaning of all housing areas and regular room inspections.  

Regularly cleaning hallways, common areas, bathrooms, and surrounding grounds of employee housing areas. 

Maintaining awareness of safety and repair issues and reporting them immediately. 

Stocking supplies in employee common areas. 

Working with management to coordinate and provide regular, quality recreation programs for employees, both on-site and off-site. May include driving employees in company-provided vehicles. 

In coordination with admin team, manage employee arrival and departure process for all employees. May include driving employees to/from Monterey airport. 

Show new employees their rooms and give a tour of all employee work areas and EDR. 

Act as on-site liaison between employees in housing and Admin. 

Enforce company and housing policies and maintain a positive employee community by politely but firmly responding to inappropriate behaviors. 

Performs such other related duties as directed or required. 

 

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE 

High School Diploma/G.E.D. equivalent required. 

National Park housing experience or similar preferred. 

Ability to handle confidential and sensitive information. 

Ability to problem solve and appropriately confront inappropriate behaviors. 

Experience handling issues in complex, fast-paced environments. 

 

 PHYSICAL AND MENTAL REQUIREMENTS 

Frequent movement within the park, especially going outdoors between buildings in Paradise area.  

Bend, lift, carry, reach/extend arms and hands above shoulder height regularly, or otherwise move in a constantly changing environment. 

Lift, carry, and push up to 15 lbs. regularly, 20-25 lbs. frequently, and up to 50 lbs. occasionally. 

Ability to stand for the entire workday and climb steps regularly while carrying heavy load. 

Withstand temperature and weather extremes indoor and outdoor, especially during early and late season. 

Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly in English so that guests and co-workers will understand. Ability to read and write work-related documents in English. 

Constantly communicate and receive verbal communication with other employees in fast-paced environments. 

Ability to safely drive 14 passenger van, occasionally while towing a small trailer. 

Physical presence at the job site is essential to perform job duties. 

 

EQUIPMENT USED 

Basic maintenance tools (i.e. screwdriver, drill, hammer) and standard cleaning equipment 

Typical office equipment (computer, phone system, fax, copier, scanner, among others.) 

Required Personal Protective Equipment (PPE) used: gloves, respirator, goggles, mask, chemical resistant gloves, chemical resistant boots 

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.