Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job Description

As Reservations Supervisor, you will assist the Front Office Manager for executing the effective operation of the reservations department, to meet the business goals of the hotel according to instructions given by the Front Office Manager. Further to this, you will manage incoming reservation requests in order to avoid a backlog of reservations. You need to ensure daily trace reports/follow-up systems are handled effectively and you will maintain office administrative procedures within the department that will safeguard and detect double bookings, non guaranteed bookings, filing errors and other inaccuracies.

Qualifications degree in hotel management.Two years' experience in hotel reservation and rooms division.Familiar with the hotel operations available technology (PMS ,OPERA & RMS) and all distribution channels.Understand the dynamics of regional & local market, local competitors and events of the destination.

Additional Information

Botswana citizens only