Perth, Western Australia, Australia
17 hours ago
Reservations Agent (Full Time)

Delivering Unforgettable Experiences at DoubleTree by Hilton Perth Waterfront

Situated in a prime position on the edge of the stunning Swan River, the hotel adjoins Barrack Square and the Elizabeth Quay precinct. The 229-room hotel boasts stunning panoramic river and city skyline views. This stylish full-service hotel is home to Reel Kitchen, 18 Knots Rooftop Bar, and picturesque banquet facilities.

 

 

 

Welcome to A World of Opportunities

Why do we enjoy working here? This is more than just a workplace.

Here you have the opportunity to develop and discover yourself as much professionally as you do as a person. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.

 

 

 

A World of Rewards

Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel

Grow your Career your next position could be as a Team Leader or Supervisor

Smart uniform provided and laundered

Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!

Complimentary fresh and healthy meals when on-duty catering

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

25% off Food and Beverages (subject to individual outlets)

A chance to unlock great wellness benefit with Fitness Passport

Modern and inclusive Team Members areas

Recognition non-stop all year long!

 

 

 

Responsibilities:

Manage telephone/email queries in a prompt, accurate, and professional manner

Identify new contacts, develop sales leads, and respond to sales opportunities

Effective advice on products and services knowledge

Meeting revenue targets

Assist in group forecast, materialisation reports, loyalty program, sales strategy, and group bookings management

High-standard customer service and personal presentation

Maintenance of system and procedures

Workplace health and safety duties

 

 

 

About You:

Full Australian working rights (no sponsorship is offered)

Committed to high-standard of service and driven to succeed in hospitality industry

Knowledge of hotel property management systems

Previous experience in reservations/sales/hotels

Positive attitude, resilient, and effective communication

Confident telephone manner and tech-saavy

Strong organisation/administration skills

Excellent grooming standards

 

 

 

We are open to confidential conversations with candidates about the role as part of the application and recruitment process.  Please email hr_perth@hilton.com if you have any questions in regard to the job opportunity.

 

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

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