Overview The research team is responsible for all content within miraqle, our online database which contains over 65,000 buy and sell side contacts globally. Our clients use this database daily in order to address their investor relations (IR) needs.  The research team is also responsible for the delivery of our proxy solicitation campaigns, delivering over 200 proxy campaigns annually for our Asia-Pac client base. This entails analysing data and reporting on it in a timely manner.  The role will form part of and collaboratively contribute to the OC team that is responsible for investor insights. 
Key Accountabilities and Main Responsibilities Respond to all client queries within 48 hours  Audit the system daily/weekly to maintain integrity of data  Ensure all entries within miraqle are complete and accurate  Liaise with clients daily and ensure their needs are met  Liaise with fund managers and back office staff to ensure investment information and voting intentions are captured correctly  Process disclosures in a timely manner  Produce daily reports  Ensure all daily updates are displayed within votetrak  Respond to daily proxy related queries from clients/CRM teams  Follow-up with other registries for daily proxy reports 
Experience & Personal Attributes Proven ability to learn fast, be self-motivated, have exceptional time management and prioritisation skills  Thinks outside of the box and uses initiative to obtain information required  Pro-active and works well in a team environment  Have a high level of computer literacy  An eye for detail, ensuring that information added to miraqle is accurate and complete  Ability to multitask and work on several projects at the same time  Can-do, determined attitude, willing to take the initiative, solve problems and adapt to rapidly-changing priorities  An interest in financial industry and investor relations  Degree qualified  Continuously improve delivery by thinking creatively, suggesting and trying out new ideas and applying the lessons of past mistakes