Job Summary

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

Monday - Friday - 7:00am - 3:30 pm

 

BENEFITS 

Generous time off, tuition assistance, and comprehensive benefitsInstant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenienceEmployee Assistance Program, Retirement Savings Program, Life Insurance, and more!

#PHX

Qualifications

Education Requirements

Completes and maintains all competencies and trainings as required for role.High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

No experience

Required Skills

Computer Skills to include use and navigationCustomer Service SkillsDetail OrientedExcellent Communications SkillsExcellent Interpersonal SkillsGeneral Clerical SkillsMedical TerminologyMicrosoft Office ApplicationsMulti Line Telephone Operational SkillsMultitaskingOrganizational SkillsStrong Team Player

Located in Phoenixville, PA, and a member of Tower Health, Phoenixville Hospital is a 144-bed facility that provides comprehensive medical services through emergency room visits, inpatient admissions, outpatient procedures and community outreach programs.

 

Phoenixville Hospital’s services include:

an award-winning cardiovascular programa fully accredited cancer centerNAPBC-accredited breast health centeran acute inpatient rehabilitation centera large robotic surgery centerDesignated as LGBTQ+ Healthcare Equality Top Performed in the Human Right Campaign Foundation's 2022 Healthcare Equality Index (HEI)

Phoenixville Hospital is accredited by The Joint Commission and has been recognized for its quality outcomes and clinical expertise across services lines that include:

Joint replacement surgeryAdvanced heart failure careDesignated as a Primary Stroke Center

 

Click here to see all the awards, accreditations and associations who endorse Phoenixville Hospital as a quality healthcare provider. We are proud to offer the level of service they represent.

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Discover why our hospital is a great place to work—take a virtual tour of our facility here: Phoenixville Hospital Tour