At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. **Representante de Relacionamento com Cliente** Estamos em busca de um profissional que vai construir relacionamentos estratégicos, expandir serviços em grandes contas da região LATAM e identificar novas oportunidades de negócio (cross-sell e up-sell) a partir do conhecimento profundo dos clientes e dos mercados em que atuam. Como Representante de Relacionamento com Cliente, você será responsável por: + Identificar e desenvolver novas oportunidades de negócios. + Compreender necessidades e requisitos dos clientes para diferentes demandas (novas vendas, projetos e ajustes). + Liderar negociações de renovações de contrato, garantindo a gestão adequada dos prazos. + Assegurar que acordos e contratos sejam executados corretamente, incluindo SLAs, relatórios e processos especializados. + Conduzir negociações de reajustes em contratos vigentes e implementar iniciativas de incremento de receita. + Construir e manter relacionamentos sólidos com clientes estratégicos. + Interagir com stakeholders internos e externos em nível global. + Apoiar o time de vendas LATAM na gestão de relacionamento e crescimento das contas globais da Iron Mountain. + Atualizar informações cadastrais de clientes e prospects, acompanhando lançamentos de novos produtos, tendências de mercado e cenário competitivo. **Pré-requisitos** + Formação superior completa.. + Vivência em vendas consultivas e prospecção de novos negócios. + Inglês avançado (obrigatório). + Forte habilidade de comunicação, resolução de problemas e construção de relacionamentos. Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE **Requisition:** J0095369