Date Posted:

2026-02-02

Country:

Australia

Location:

LOC7060: Level 4, 19 Lang Parade, Milton, QLD 4064

Come and join OTIS today and be part of the Forbes 2025 World's Best Employers! At Otis, it’s our people that make us different. 

Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights. 

We are looking for a Repairs Product Sales Representative to be based either in our Brisbane, Queensland or Melbourne, VIC office.

12 months fixed term contract role

Reports to the Repairs Sales Manager.

Location - Brisbane or Melbourne

About You

As a Repairs Sales Representative. you will work as part of a team that supplements the wider "T" Product Sales activity of the OTIS Australasia.

You primarily focus on standard "T" products for a defined period, and where opportunity exists.

What are "T" products in OTIS?

Lift accessories that are not covered in our typical Maintenance contracts which include lift communications, dialers, door detectors, in-car lighting, safety items, pit stop switchers, top of car handrails and etc.

Key Responsibilities

Deliver revenue performance: Consistently achieve (and exceed) assigned T Sales revenue and margin targets in line with the approved business plan, with clear accountability for results.

Maximise speed-to-lead and conversion: Action all T leads from every source immediately on receipt, applying disciplined follow-up to maximise contact and conversion rates.

Qualify needs and build demand: Partner with the lead source to confirm scope/requirements, then engage the customer to validate needs, create urgency, and progress opportunities through the buying cycle.

Drive campaign-led pipeline: Actively participate in all T product campaigns, generating pipeline contribution and supporting the Key Account team by providing responsive, accurate quoting and commercial support.

Own proposal development end-to-end: Produce accurate estimates and secure required internal approvals to create a compliant Service Works Proposal, then submit to the customer within agreed turnaround times.

Execute a structured close plan: Proactively follow up every submission using a structured, cyclical call-closing cadence to progress objections, confirm decision steps, and secure approval/booking.

Build and maintain a robust pipeline: Maintain a healthy opportunity funnel that supports target attainment, including ongoing prospecting, opportunity progression, and clear next steps at every stage.

Forecast with accuracy: Keep CRM/sales systems current, report activity consistently, and provide accurate forecasting against plan (pipeline, probability, timing, value).

What you will need to be successful

Have a degree/diploma/certificate in Marketing, Business, or a related field.

Minimum 2–3 years’ experience in Tele Sales, Frontline Sales, or Account Management, with a results‑driven mindset.

Exposure to technical or solution‑based sales would be an added advantage

Proven ability to work independently and collaborate cross‑functionally, building trusted relationships to drive outcomes.

Strong communications – verbal and written.

Attention to detail and accurate record-keeping are important for success

Sound knowledge of Microsoft 365 and the ability to learn and frequently switch between inhouse systems/databases is required 

A desire to learn and understand the elevator industry and the technology involved

Sound like an exciting role. Apply now and help us build what's next?

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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