Date Posted:

2025-11-23

Country:

Australia

Location:

LOC7057: Unit 3 130 Frederick Street, Welland, Adelaide SA 5007, Australia

At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights. 

Come and join OTIS today and be part of the Forbes 2025 World's Best Employers!

About You

We are looking for an experienced Repairs Manager. This exciting permanent role will be based in our Adelaide office, South Australia and will report to the State Manager.

You responsibilities include in ensuring the safety and well-being of employees and customers. You will provide specialized field-based supervision, management, and coaching of a Service Field team responsible for the Service, Maintenance, and Repair of equipment in the Otis portfolio of clients in Adelaide, South Australia.

Permanent role

Reports to the State Manager

Attractive base pay with car allowance and incentives

Key responsibilities

Lead the Repairs department for the South Australian business including managing the procurement and labour resources in order to complete scheduled and adhoc repair works across the Maintenance portfolio.

Deliver on positive outcome to customers especially in meeting agreed KPIs

Raising POs and receive goods for T jobs, including parts/equipment logistics coordination,

Ensure field employee safety, quality and compliance.

Provide general administration support for the technicians completing the maintenance and repair work.

Building of a highly engaged workforce through leading by example a culture of accountability, integrity, client awareness, team spirit, ownership and reliability

Develop a sound functional knowledge of Service administration support processes and functions including internal Otis systems required to support Repairs delivery.

Provide administration support across the Repairs department with key duties including project scope and pre start documentation, testing and commissioning and design registration applications where applicable.

What you will need to be successful

Have qualifications or trade certifications within the Engineering or related field. An Electrical license would be an added advantage.

Hold a Supervisory certificate such as Front-Line Leadership with a minimum of 5 years as a tradesperson within the Lift industry (preferred).

Minimum 5 years of experience supervising and managing teams in a construction, service, or trades environment.

Hold a valid driver's license and have full work rights conditions in Australia

Strong customer focus, teamwork, and time management abilities. Those with project management experience will be preferred.

Has strong business acumen abilities, is adaptable, and results-oriented.

Sound knowledge of computer systems for functional hardware and software.

Excellent communication skills (verbal and written)

Has the ability to liaise and influence all stakeholders within the organization.

Apply now and help us build what's next.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms