Red-D-Arc is a subsidiary of Airgas, an Air Liquide company, and a leading provider of welding equipment rentals in North America. Red-D-Arc rents, leases and sells welders, welding automation equipment and other welding-related and specialty products, including power generators as well as equipment for heat treating and dry ice blasting

How will you CONTRIBUTE and GROW?

Under the direction of the Branch Manager, the incumbent assists with the daily operations of the branch and ensures rental equipment is available for orders.

Maintains a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines. 

Provides excellent customer service to all accounts. 

Provides follow-up to leads that are sent to the area via Web, Associations, etc.       

Provides timely follow-up to customer’s requests.    

Ensures walk in customers are handled in a timely manner including equipment returns.          

Processes credit card charges. 

Communicates daily with Outside Sales Associate on inquiries and/or orders received.

Prepares quotes for outside sales and fax to clients as required. 

Coordinates equipment requirements for efficient order fulfillment and cost containment. 

Plans and directs customer orders with the service department. 

Communicates with the service department and/or shop supervisor in regards to equipment shipments and arranges orders for shipment. 

Ensures proper generation of rental agreements and associated documents.                                                                      

Arranges freight and transportation.

Assists with vendor purchasing.  

Assists with parts and equipment inventories.

Performs other related duties as required.

Competency Statements

Leadership: Must be able to guide and mentor associates.  Must be able to delegate and follow-up effectively.

Relationship Building:  Must be able to communicate effectively.

Decision Making: Must be able to work independently while making decisions based on company policies and objectives.

Problem Solving: Must be able to proactively and methodically deal with conflicting goals and challenging situations.

Education

Post secondary education equivalent to a College diploma.

Experience

Greater than three years of customer service in an industrial/rental environment is preferred.

Working knowledge of positioning equipment, welding applications and equipment is an asset.

Skills and Abilities

Attention to detail and solid organizational skills.

Ability to effectively build relationships with customers and co-workers.

Sales experience in either an industrial equipment rental or a welding equipment sales or rental environment (ideally construction, fabrication, and/or manufacturing sectors) an asset.

Ability to multi-task and work independently with little supervision.

Ability to work in a fast-paced team environment.

Ability to make critical decisions while following company procedures.

Ability to act proactively or find a solution with work-related problems.

Adaptable to set and prioritize work with varying exceptions.

Ability to work with a wide variety of people with different personalities and backgrounds.

Communicates with clarity, verbally in one on one or group situations, and over the telephone.

Communicates well in writing by composing clear documents.

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Benefits

We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. 

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces  the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas 

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. 

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

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Equal Employment Opportunity Information
 

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. 

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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