Little Rock, AR, 72205, USA
17 hours ago
Remote Patient Service Representative
Description Are you passionate about delivering top-tier service in a virtual healthcare setting? We are currently seeking a Remote Patient Service Representative for a dynamic 4-month temp-to-hire opportunity. This Remote Patient Service Representative role offers a competitive pay rate of $19.50 per hour and the flexibility of working remotely within designated U.S. time zones. Position Highlights: + Remote work – must reside in CST, MST, or PST (California, Texas, and Illinois residents not eligible) + Pay: $19.50 per hour + Duration: 4 months with potential for temp-to-hire Responsibilities: + Deliver exceptional service to patients and internal teams in a remote call center environment + Handle a high volume of back-to-back calls efficiently and professionally + Meet performance goals related to satisfaction, quality, and attendance + Use dual monitors to manage data entry, live calls, and various resources + Assist with documentation, claims processing, and insurance benefits + Maintain confidentiality while handling sensitive patient data + Provide support for Telehealth and other administrative functions Requirements Requirements: + Must reside in Central, Mountain, or Pacific time zones (excluding CA, TX, and IL) + Must provide a supervisory reference from one of your most recent roles (within the last two years) + High School Diploma or GED required + Minimum 1 year of experience in the healthcare field + Minimum 2 years of call center experience + Proficient in Microsoft Office and capable of digital multitasking + Private, secure home workspace with a wired high-speed internet connection (minimum 100 Mbps download / 10 Mbps upload) + Comfortable in a fast-paced environment + Must pass a typing test (40+ WPM) and a computer literacy assessment TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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