Job Description Insight Global is looking for a Remote IT Support Specialist working for a large healthcare company. This candidate will be assisting with answering the phones from the help desk of clinical tickets such as physicians, nurses, etc. who need assistance logging into the internal system. There has been an upgrade in Sharepoint and every clinical individual will have to re-login to the system, which many will need assistance with and will be calling in. Duties include assisting where to go on the website to login, helping them find their portal, guiding them to locating their correct login/password, etc. This position is looking to pay around $20 - $24hr. Shifts for this will range from 8 hour shifts between 6 am- 9 pm EST and will include weekends. Candidate MUST reside in one of the following states: 1. Alabama 2. Delaware 3. Florida 4. Georgia 5. Idaho 6. Indiana 7. Kansas 8. Louisiana 9. Maine 10. Maryland 11. Minnesota 12. Nebraska 13. Nevada 14. New Hampshire 15. North Dakota 16. Ohio 17. Oklahoma 18. Pennsylvania 19. South Carolina 20. South Dakota 21. Tennessee 22. Texas 23. Utah 24. Virginia 25. Washington 26. West Virginia 27. Wisconsin 28. Wyoming We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements -Customer Service Experience -Amazing phone presence -basic troubleshooting