Job Description A public medical school and the largest educator of health care professionals in Tennessee is looking for a Director of Operations. This Director will help oversee the daily administrative and clinical functions of the Department of Audiology and Speech Pathology. This role will be responsible for leading the planning, coordination, and execution of daily operations, ensuring efficiency, cost-effectiveness, and adherence to best practices. This role is a sync between finance and a clinical environment background. Other daily functions and responsibilities include: -Prepare and submit invoices for contract receivables and reconcile payments to the appropriate accounts -Develop, monitor, and control budgets involving private, state and federal funds - Ensure daily clinic deposits are reconciled to postings in the EMR and DASH; and processes refunds as appropriate. - Utilize data and monitors key performance indicators (KPIs) to track clinical performance/productivity and identify areas for improvement - Work closely with academic leadership, faculty, and external partners to align clinical operations with the College’s long-term strategic goals - Develop, implement, and participate in quality assurance programs/audits to continually improve performance - Coordinate with external agencies and accrediting bodies such as TEIS, Health Facilities Commission, and the TNDMHSAS - Chair billing and reimbursement committee meetings - Oversee, approve, and reconcile patient financial assistance programs - Negotiate insurance and third party insurance contracts, rates, and in-network status and assists in credentialing - Collaborate with EMR support team to inform feature requests, bug patches, and updates - Initiate and maintain clinic intake paperwork and policies and procedures document - Provide direct supervision, development, and evaluation of Medical billing/admin support personnel to ensure adequate staffing We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Bachelor's Degree in Healthcare, Education, Business Administration or related field 7 years of leadership experience in healthcare, finance, or education Knowledge of clinical workflows and process improvement techniques. Advanced computer skills, including proficiency in Microsoft Office products. Experience reviewing and approving accounts payable including payroll, invoices, travel expenditure reports, and procurement card charges Background in preparing probable budgets and monthly expenditure reports Background in higher education or a clinical environment Experience with grants management/submission. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.