Columbus, OH, US
10 days ago
Remote Customer Service Advocate

\n\ud83d\ude80 Ready for a Mission That Matters?\n

Hello, superstar! \ud83c\udf1f Disabled Veteran Solutions (DVS) is looking for a \ud83c\udf08 stellar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine \ud83d\udee0\ufe0f - you're a vital part of a diverse and inclusive team \ud83e\udd1d dedicated to making a difference \ud83d\udcaa.\n\n\ud83c\udfaf The Mission\n

As a Customer Advocate, you'll be a healthcare hero \ud83e\uddb8 for 50 to 70 people every day. You'll navigate the world of primary care doctors \ud83e\ude7a, medications \ud83d\udc8a, appointments \ud83d\udcc5, and benefits \ud83d\udcbc like a pro, armed with your knowledge \ud83d\udcda and amazing social skills \ud83d\udde3\ufe0f.
And the best part? You'll make a real impact on people's lives \u2764\ufe0f.\n\n\ud83d\udccb The Details\n

\u2022 \ud83d\udd58 Full-time position, Monday through Friday (because we all need a little weekend! \ud83d\ude0c)
\u2022 \u23f0 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST
\u2022 \ud83e\udde0 5-week intensive orientation (don't worry, we've got your back every step of the way! \ud83e\uddd1\u200d\ud83c\udfeb)\n\n\ud83d\udee0\ufe0f Your Secret Weapons\n

\u2022 \ud83d\udc42 A great ear for listening and a knack for finding solutions
\u2022 \ud83e\udd39\u200d\u2640\ufe0f Ability to juggle multiple tasks like a pro
\u2022 \ud83d\udc96 Passion for helping others and brightening their day\n\n\ud83c\udf92 Your Arsenal\n

\u2022 \ud83c\udf93 High school diploma (bonus points if you've got a degree! \ud83c\udfc5)
\u2022 \ud83d\udcd1 At least 1 year of experience in insurance operations
\u2022 \ud83d\udcbb Tech-savvy and confident navigating our web-based systems
\u2022 \ud83e\uddfe Detail-oriented with strong follow-through\n\n\ud83c\udf52 The Cherry on Top\n

\u2022 \ud83c\udfe5 Experience in healthcare\/insurance
\u2022 \ud83e\udde0 Background in social work, behavioral health, or similar fields
\u2022 \ud83e\udde9 A customer service ninja with amazing problem-solving skills\n\n\ud83c\udf1f Why DVS?\n

\u2022 \ud83d\udcb0 Competitive pay and amazing benefits
\u2022 \ud83c\uddfa\ud83c\uddf8 Veteran-owned, nationally recognized company
\u2022 \ud83d\udcc8 Real opportunities for growth and professional development\n\nWhat are you waiting for?\n

If you're ready for a mission that matters...
Let's do this! \ud83d\udca5\n

Starts: September 15, 2025
Training: 8:00 a.m. - 4:30 p.m. (5 weeks)
Regular Schedule: 9:30 a.m. - 6:00 p.m., Monday through Friday
All times are Eastern Standard\n

A pre-employment drug screening and criminal background check are required prior to employment.

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