Responsibilities:
● Ensure credentialing files are being completed in a timely and accurate manner
● Adhere to internal SLAs
● Complete primary source verifications
○ Education and Board verifications
○ State Licenses
● Reviewing credentialing files and marking them as ready to complete the credentialing
process
● Resolve day-to-day questions and blockers for your team and escalate priority issues when
needed
● Participate in team meetings alongside other team members to discuss credentialing issues,
provide feedback to product and engineering, and discuss process improvement changes
● Communicating with providers through the credentialing process, assigning out tasks and
following up on outstanding tasks

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