Job Description A client of Insight Global’s is seeking a Certified Research EPIC Application Analyst II to lead the implementation of new systems, enhance and upgrade existing applications, and optimize performance while introducing new features and functionality. In this role, you will act as the application SME, analyze and execute system changes following established protocols, and collaborate with cross-functional teams to educate users and configure tools for improved productivity. Key responsibilities include 24/7 on-call support, monitoring queues and interfaces, creating ad hoc reports, and planning and executing application testing. You will maintain test scripts, ensure thorough documentation, and keep support materials current. This position supports multiple research-related applications, partnering with the architect and product manager to implement solutions such as CloudCME, CTMS, and pre-award grant tools. Epic Research certification and strong knowledge of research workflows, clinical trials, and grant management are essential. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 3-5 years required. High school/GED required. Bachelor's degree preferred. EPIC Certified Proven ability to implement, enhance, and upgrade systems (Epic Research Module, Clinical Trials Management System, Pre-Award solutions) Healthcare experience in hospital, medical practice, or health system preferred