NOW HIRING REMOTE HEALTHCARE CALL CENTER REPS! Project Overview: + Maximus is providing enrollment broker support for state Medicaid and Medicare open enrollment window and longer-term enrollment broker support. + Must have own equipment as this will not be provided + Windows10 or MacOS Catalina (10.15), MacOS Big Sur (11), MacOS (up to 12.5) or newer. For HP Users, Maximus requires removal of SMode. + Pay Rate - $17.00 monolingual and $17.50-bilingual (Eng/Span) + Agents will be expected to be on camera for the entire duration of training. + Training Hours: 8:00 AM - 5:00 PM M-F + Training – 100% attendance is expected Hours of Operation: • Normal Business hours are Monday-Friday 8:00 am to 4:30 pm EST. • Open Enrollment Period: 11/1 through 01/15 • Open Enrolment Hours: The client has not yet provided the exact dates/hours for this year's OE period. Essential Duties and Responsibilities: CSR’s will be handling inbound calls to CSC for the state of Vermont’s Medicaid program. Below are some of the examples of calls that are handled by customer service. • Medicaid- Enrollments, Terminations, ID Cards. • QHP- (Market Place Plans)- Enrollments, Terminations. • Medicare- Reporting and Coding Minimum Requirements: + High School diploma with 1-3 years of experience in customer service + High speed internet with DL requirement of 25 Mbps and 5 Mbps upload speed + Strong data entry and telephone skills + Previous experience with computers, phone systems, and headsets required + Ability to work flexible schedule including weekends + Quiet distraction free area to work in your home Pay and Benefits The pay range for this position is $17.00 - $17.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 1, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.