Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

This is for a Hybrid role in Ottawa ON. Please note this role is also open to west coast Victoria, BC or east coast Halifax, NS.

Position Summary

The AJISS Reliability Specialist will focus on in-service support for the AJISS system and configuration management of xFRACAS software and other reliability software as required. The ideal candidate will ensure high system availability and reliability through effective failure reporting, analysis, and corrective actions tracking to support continuous improvement initiatives.

Key Areas of Responsibility

Provide comprehensive in-service support for the AJISS (Arctic and Offshore Patrol Ship and Joint Support Ship In-Service Support) with an emphasis on reliability, availability, and maintainability.

Configure, maintain, and optimize xFRACAS software to support failure reporting, analysis, and corrective action processes.

Analyze reliability data and failure reports to identify trends, root causes, and opportunities for system improvement using ReliaSoft RAM software, or equivalent.

Collaborate with engineering, service delivery, and quality teams to implement corrective and preventive actions based on FRACAS insights.

Develop and maintain documentation, including procedures, reports, and reliability metrics related to AJISS and xFRACAS.

Support equipment health monitoring and reliability assessments throughout the asset lifecycle.

Train and support end-users on xFRACAS software usage and best practices.

Participate in reliability reviews and contribute to continuous improvement programs.

Ensure compliance with relevant industry standards, company policies, and customer requirements regarding reliability and in-service support.

Provide technical support and troubleshooting assistance for both AJISS hardware/software and xFRACAS configuration issues.

Basic Qualifications

Bachelor of Engineering Degree or Diploma in Mechanical, Electrical, Electronic, Naval Architecture or other relevant field of study.

5 years experience in a marine or related environment

5 years experience developing or executing a FRACAS program involving various reliability techniques

Language: English (Essential),

Preferred Qualifications

Post graduate or technical qualifications and experience in Reliability Centered Maintenance (RCM), Corrective Maintenance (CM), Preventive Maintenance (PM).

Previous experience working with a defence contract

Project Management

Language: Ability to communicate in French

Physical Demands

Predominantly office work but will be required to work in dockyards and onboard Naval ships

May be required to undertake inspections in machinery spaces of Naval ships involving climbing, bending and twisting

Regulatory Compliance Requirements:

Canada role

Access to Trade Controlled Items

Access to Controlled Goods

Security Clearance

Describe Specific need:

Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR

Requires a positive Controlled Goods assessment as you will have direct  access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program

Required to obtain and maintain a Security Clearance at the NATO Secret Level

Special Position Requirements

Schedule: 40 hours per week

Physical Environment: Hybrid position – which a mix of working from home and onsite (in office, at customer site or on board ships alongside in harbour)

Travel: Occasional domestic or international travel maybe required in support of the ships

What We Offer

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

Company paid holidays, vacation days, and paid sick leave.

Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

Employee Discounts on home, auto, and gym membership.

Why Join Us?

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The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 87,936.75 - 146,300.00 CAD Annual

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave. 

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.